Policy Service Administration

2 weeks ago


Jakarta, Indonesia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._

Sound like you? Then read on.

About the Role

Responsible to process and monitor all incoming premium within Credit Life in order to ensure the transactions is reported accurately and according to SOP/SLA.
- To identify daily financial transaction of Credit Life Bank Account in order to identify the incoming premium on daily basis.
- To monitor & entry the premium payment into CL System and ensure the input is done accurately. To prepare the accounting journal for premium booking and ensure all incoming premiums are booked accurately and in timely manner.
- To cooperate with CL Client Service and Sales team to follow up outstanding premium and returned of refund to policy holder in order to clear up and minimize the suspense account.
- To monitor outstanding unpaid members (OFU Members) and SPAJK (OFU SPAJK) to Business Partners on periodically according to SOP.
- To receive, verify & process the Surrender request including to preparing Cash Disbursement Voucher (CDV) and make sure the process according to SLA and SOP.
- To reconcile all financial transaction related report produced by CL System with accounting ledger by regular basis in order to ensure the accuracy of premium booking.
- To receive, verify & process the Certificate Changes Request and make sure the process according to SLA and SOP.
- To monitor printing certificate and delivery status in order to ensure the printing and delivery is properly.
- To receive, verify & process Group Data Base according to SOP and SLA.
- To receive all documents from mail room/courier service and distribute it to related unit.
- To provide activities report in timely manner and accurately.
- Ariba process
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



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