Tdi - Technology Service Analyst - Associate

7 months ago


Jakarta, Indonesia Deutsche Bank Full time

**What we will offer you**:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

**You can expect**:

- Comprehensive Medical Insurance Coverage for Employee and Family
- Life Insurance Coverage
- Additional Pension Scheme (DPLK) on top of Statutory Contribution
- EAP - free and confidential counseling, online work-life resources
- Staff Loan including Housing Loan, Car Loan and Personal Loan
- Flexible work arrangement
- Comprehensive leave benefits
- Annual health checkup - cost borne by company (once a year; conditions apply)

**Your key responsibilities**:

- Acts as a hands-on technician executing several tasks in relation to the required services within the Service Management environment.
- Supports respective functional teams and provides expertise and assistance to ensure effective services are provided by Service Management.
- Monitor and tracking activities, analyzing issues, supporting the resolution of issues and conflicts, and preparing reports and meetings.
- Manage the IT related regulatory reporting incl. Incident Reporting, Payment System stability, IT Development Plan, etc.
- Business users test coordinator for Regulatory and DB Group initiated changes.
- Local ID Admin.
- Liaison communication officer to central bank and SROs.
- DB Jakarta Branch IT KOP gate keeper.

**Your skills and experience**:

- Minimum 7 years of relevant experience within the banking industry in a Technology environment.
- Knowledgeable and experienced in all relevant tools used in the Service Management environment.
- Good understanding on local regulations.
- Good analytical skill
- Self-motivated and initiative.
- Good communication skill (written and verbal) in English as it is the business language used in the company.

**How we’ll support you**:

- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career

**About us and our teams**:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.



  • Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Fraud Analyst...


  • Jakarta, Indonesia Bussan Auto Finance Full time

    PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and...


  • Jakarta, Indonesia IBM Full time

    **Introduction** At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a...

  • Business Analyst

    7 months ago


    Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full time

    NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia. NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. Our global assets and integrated ICT stack...

  • Data Analyst

    4 months ago


    Jakarta, Indonesia Mobius Digital Full time

    Minimum Qualifications and Experience The Requierement: - Can communicate in English (basic communication) - Have experience working professionally for at least 2 years - Full remote work - Available during office hours - No issues in working for financial services (banking, insurance, etc) - Experience with deep learning and associated tools and...


  • Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • System Analyst

    1 week ago


    Jakarta, Indonesia PT. Indocyber Global Technology Full time

    To collect and analysis the business requirements of the customers or key users of the functions of software solutions and documents the requirements Working closely with production team to ensure projects are developed as expected Assisting the sales team / project management team in meeting with clients on technical aspect Understand the basic knowledge...


  • Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Service Excellence Associate...

  • Security Analyst

    1 day ago


    Jakarta, Indonesia Korelasi Persada Indonesia Full time

    Security Analyst for various level from Associate to Senior Security Analyst


  • Jakarta, Indonesia Citi Full time

    The IT Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business...


  • Jakarta, Indonesia Citi Full time

    The Local Application Technology Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of...


  • Jakarta, Indonesia Boston Consulting Group Full time

    **Locations**: Malaysia | Indonesia | Thailand Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change,...


  • Jakarta, Indonesia Capsquare Asia Partners Full time

    **Investment Role** Analyst | Associate | VP Jakarta, Indonesia **About The Role** **Responsibilities**: - Develop deep understanding of business models, markets and specific companies alongside your teammates to contribute to investment origination and execution. This involves: o Quantitatively and qualitatively assessing market sizes, competitor...


  • Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia Capsquare Asia Partners Full time

    **Investment Role** Analyst |Associate | VP Jakarta, Indonesia **About The Role** **Responsibilities**: - Develop deep understanding of business models, markets and specific companies alongside your teammates to contribute to investment origination and execution. This involves: o Quantitatively and qualitatively assessing market sizes, competitor...

  • System Analyst

    3 months ago


    Jakarta, Indonesia PT Esha Parama Technology Full time

    Lead in-house software development effort - Meet and coordinate with users to establish project scope, system goals, and requirements - Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow - Perform design, implementation, and upgrades of information systems to meet...

  • Business Analyst

    7 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Claim Associate

    4 days ago


    Jakarta, Indonesia Qoala Full time

    Qoala is the biggest omnichannel InsurTech company in Southeast Asia, with a purpose to democratize, empower and redefine insurance for customers.Currently operating in Indonesia, Malaysia, Vietnam and Thailand, Qoala is South East Asia’s largest insurance technology startup who provides an affordable, and personalized insurance protection just at your...


  • Jakarta, Indonesia IBM Full time

    **Introduction** As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally,...

  • IT System Analyst

    1 week ago


    Jakarta, Indonesia Code.id Full time

    Performing User Requirements - Design flowcharts, databases and mockups - Create FSD and TSD - Problem solving issues by collaborating with Project Managers, Technical Leaders, and Software Developers - Provide guidance to QA to create test scenarios (positive and negative cases) - Minimum Qualifications: Bachelor's Degree in Information Technology /...