Associate Business Analyst

5 months ago


Jakarta, Indonesia NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Analyzes complex business problems to be solved with automated systems.

Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.

Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems.

May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.

**Working at NTT**

The Business Analyst’s key function is to work with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organization. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

**Key Roles and Responsibilities**:

- Act as a bridge between the business problems and the technology solutions.
- Analyse, transform and ultimately resolve the business problems with the help of technology.
- Deliver business projects in line with sponsor requirements and enterprise architecture.
- Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
- Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
- Assist with the resolution of issues pertaining to the service.
- Adhere to and follow the relevant development and support processes.
- Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
- Take responsibility for delivery of project elements with mínimal supervision

**Knowledge, Skills and Attributes**:

- Broad understanding of business practices and processes
- Excellent team player who displays good client service orientation with well-developed administrative and organisation skills
- Deep expertise in specific systems, processes and technologies that they will be required to analyse
- Meticulous attention to detail whilst working under pressure
- Excellent verbal and written communication skills
- Ability to listen empathetically
- Ability to build rapport and engage effectively with a variety of stakeholders
- Knowledge of project management methodology
- Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
- Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
- Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio
- Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous

**Academic Qualifications and Certifications**:

- Typically requires Bachelor’s degree or equivalent with related demonstrable experience
- Project management certification would be advantageous
- IIBA Membership required
- Relevant technology certification(s)

**Required Experience**:

- Demonstrable experience as a Business Analyst gained within a technology services environment
- Experience as a system administrator or developer would be advantageous
- Demonstrable experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
- Demonstrable experience in the process of developing and implementing new services and systems
- Understanding of and experience with ITIL (IT Infrastructure Library)
- Demonstrable experience in coordinating and managing tasks, and small projects

**What will make you a good fit for the role?**

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services



  • Jakarta, Indonesia ATI Business Group Full time

    As the Senior Business Analyst in the IT Business Enablement team, you will lead a team of Business Analysts and Automation Experts to analyze the business goals, services, processes, and information needed to identify opportunities for improvement. Ideally, you will use your extensive experience in the travel or aviation industry to formulate the best...


  • Jakarta, Indonesia ATI Business Group Full time

    As the **Business Enablement Lead** in the **IT Division**, you will drive the integration of technology solutions to enhance business performance, and play a pivotal role in the development of ATI's Global Distribution System (GDS) product offerings. **Key Responsibilities**: - **Business Analysis & Project Management**: You will lead a team of Business...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia Great Giant Foods Full time

    Responsible for guiding businesses in improving processes and systems by working closely with product owner, business users and developers; Establish initiatives and strategies to develop new system, implement and monitor the effectiveness. Minimum bachelor's degree from Computer / Telecommunication / Industrial Engineering, Computer Science / Information...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia MSBU Full time

    **Greetings, programmers, developers, & IT enthusiasts!** Currently, one of our clients is looking for a "**IT Business Analyst**"! Please kindly check the requirements below: - Proven working experience, minimum 5 years of experience as Business Analyst - Excellent client-facing and internal communication skills - Fluent in English both written and...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia PT Adi Data Informatika Full time

    Gathering, validating and documenting business requirements. Analysing commercial data such as budgets, sales results and forecasts Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts. Creating functional...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia PT Mandala Karya Prima Full time

    Responsible for creating blueprints for all digital initiatives at PT Mandala Karya Prima - Responsible for monitoring the performance of digital products and ensuring that the expectations and business needs of all stakeholders are met - Male/Female - Bachelor's degree in any field - Minimum 1 year of experience as a Business Analyst or 3 years as a System...


  • Jakarta, Indonesia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia Sinergi Inti Solusi Full time

    **Requirements**: - Experiences as Business System Analyst / Business Analyst - Minimum Diploma degree in Accounting/Finance, Bachelor and Master are welcome to apply - Have good analytical, problem solver / able to have troubleshoot capability during Business Case / Project initiation / Production Support after Project Go live - Preffered familiar with SQL...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia PT Entrust Digital Full time

    Requirements: - Minimum of 2 years of experience in Business Analyst or a related field. - Have been involved in IFRS projects - Strong analytical skill and result oriented. - Strong sense of responsibility and good teamwork. **Job Type**: Contract **Salary**: From Rp6,000,000 per month Application Question(s): - can you work at bank company? - Are you...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia Indomaret Full time

    **IT Business Analyst**: Kamu akan berperan sebagai Technical Leader dan bertanggung jawab untuk gathering requirement dari user untuk diaplikasikan ke sistem, pembuatan desain sistem, dan menganalisis kebutuhan user dari sisi bisnis dan IT. - Requirements Pria Wanita Mempunyai pengalaman lebih dari 2 tahun di bidang business analyst Berpengalaman memimpin...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia Techtiera Services Indonesia Full time

    As a Business Analyst, you’ll play a crucial role in analyzing business requirements, identifying opportunities, and implementing solutions that contribute to our success. **Responsibilities**: - Collaborate with stakeholders to gather and document business requirements. - Conduct thorough analysis of existing processes, systems, and data. - Identify...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    **Responsibilities**: - Liaising between the IT department and the executive branch. - Acting as an information source and communicator between business branches. - Understanding strategic business needs and plans for growth. - Enhancing the quality of IT products and services. - Analyzing the design of technical systems and business models. - Utilizing IT...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • IT Business Analyst

    2 months ago


    Jakarta, Indonesia PT KB Finansia Multi Finance Full time

    S1 Ilmu Komputer/Sistem InformatikaMinimal 2 tahun sebagai Business Analyst atau QA Tester - Melakukan pengumpulan informasi dan data terkait kebutuhan user untuk sistem IT yang diajukan/dibutuhkan - Melakukan analisis dan rekomendasi sistem IT untuk memenuhi kebutuhan user - Menyusun desain solusi berdasarkan user story - Melakukan analisis kebutuhan user...


  • Jakarta, Indonesia HRsimpli Full time

    **Company Description** Hiring for Dubai Based Social Commerce company. **Role Description** This is a full-time on-site Senior Business Analyst role located in Jakarta, Indonesia. The Senior Business Analyst is responsible for analyzing business processes and identifying opportunities for improvement. They will also gather and document business...


  • Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    Analyze existing systems and business processes, identifying opportunities for enhancement and innovation. - Collaborate with cross-functional teams to implement changes, ensuring alignment with organizational goals. - Conduct user training sessions to facilitate smooth transitions and increased user proficiency. - Develop detailed BPR flowcharts and SOPs to...

  • Business Analyst

    5 months ago


    Jakarta, Indonesia Tata Consultancy Services Full time

    **Experience**: - Junior: 2-3 years Mid:4-5 years Senior: mínimal 6 years **Responsibilities**: - 1. Minimum S1 education 3. Have experience as an IT Business Analyst in medium-large scale projects in the field of life insurance/pension/group insurance/general insurance 4. Able to speak English actively and deeply in writing documents 5. Having been...

  • Business Analyst

    1 week ago


    Jakarta, Indonesia PT Ikonsultan Inovatama Full time

    This role provides opportunities to assist leading companies to enhance their business processes through process improvements, centralization, as well as automation, to maximize their productivities as well as to strengthen their competitive advantages. This role will also provide opportunities to assist leading companies to design, develop, and implement...

  • IT Business Analyst

    5 months ago


    Jakarta, Indonesia sribu.com Full time

    **Requirements** - **Bachelor's Degree in Computer Science.**: - **Fluent in English (Speaking, Writing, & Listening)**: - **At least 3 years of experiences in Odoo ERP implementations & customization**: - **Strong knowledge of Odoo functional and technical aspects, including configuration, customization, and integration**: - **Experience with EDI, XML,...


  • Jakarta, Indonesia Amartha Full time

    As our Corporate Finance Analyst/Sr Analyst you will get a chance to directly involve in strategic projects, with exposure to C levels and key stakeholders. Deep analytical skills, managing multiple projects, and the ability to present insights are a must-have to succeed in this role. Analyst/Sr Analyst level in Amartha is equal to Associate/Sr Associate...