Product Manager

5 months ago

Jakarta, Indonesia Alterra Full time

**Position Summary**:
The Product Manager is responsible for assisting product development even from scratch or continuous improvement, including product discovery, planning, execution, review, release, maintenance, evaluation, and other post-release activities to ensure products are delivered on time, within budget, and the required quality standards and business goals

**Core Responsibility**:

- Understand the Customer & the Market
- Customer Persona mapping, and utilizing human-centered design methods to understand and meet customer expectations.
- Conduct market research in order to know the competition and how to win it. Eg: SWOT Analysis, Competitive Analysis.
- Analyze data on user behavior, product performance, and market trends to inform product decisions.
- Periodically asking for customer feedback and customer satisfaction to manage customer expectations, and stickiness, and improve the product
- Product Development Management
- Develop planning and execution of multiple digital product development projects, including the implement a healthy product lifecycle from formulating the product concept & design, testing, and release
- Deliver PRDs (Product Development Requirements) with prioritized features and corresponding justification to help the team deliver the product at the right time to the market.
- Define the product value proposition that a company uses to summarize why customers should buy the product/services by using the research data.
- Translate and prioritize the product strategies into detailed requirements and prototypes
- Analyze and review the research data from Data Analyst, including the market, competitor, product features, and customer behavior to determine the optimal pricing strategy for each segment
- Working closely with UI/UX specialists to develop the user journey and user interface for the digital product
- Working closely with Technology and cross-functional teams to deliver quick time-to-market
- Pre-release & Post Release Management
- Assist in developing new products or features, collaborating with cross-functional teams such as design, engineering, and marketing.
- Prepare the product launch activities, by working closely with the relevant stakeholders to conduct training, socialization, and marketing activities.
- Periodically delivered value to the customers by releasing products/epic/theme.
- Write a release note summary and introduce it to the rest of the department to ensure every stakeholder is well-informed and take action accordingly.
- Conduct product documentation including product requirements (PRDs), user stories, feature specifications, and user guidelines to ensure that all stakeholders are aligned on product goals and features.
- Stakeholder Management
- Analyze and visualize the relationships between stakeholders and decide their level of influence or importance
- Prioritize Epic/theme and communicate with Stakeholders to get buy-in from all Stakeholders in order to get higher Product value as fast as possible.
- Work closely with cross-functional teams, including designers, data analysts, developers, and stakeholders, to ensure the successful delivery of the products/initiatives.
- Periodically communicating the list of Product backlog priorities to manage Stakeholders and Customer expectations and ensure that all stakeholders are informed of project status, risks, and issues.
- Write user stories that are easy to understand by the respective audience and communicate with Software engineers in order to meet the release schedule.

**Position Requirement**
- Min. Bachelor's Degree (S1) in Business, Computer Science, or any related field
- 3 years of experience in product development/management, especially in technology or related areas.
- Experience with human-centered design methodology, with some work experience working in interdisciplinary design teams.
- Having a solid portfolio in developing internal tools to improve efficiency in handling massive transaction
- Experience working in a start-up, e-commerce, technology, or similar environment
- Having experience in building consumer-focused platforms (ERP Systems)
- A data-driven person, who is familiar with product and data tools to measure pre and post-development impact
- A good listener who is able to turn the problem into an opportunity and conceptualize the ideas or solution into documentation and some kind of prototype
- A data-driven person who is able to provide impact judgment of pre and post-development based on data
- Passionate about solving customers' problems and tying them with business goals
- Proficiency in analytical tools to evaluate post-launch product/project
- Familiar with product development methodologies of an agile framework
- Proficiency in project management tools, such as Jira, Confluence, ClickUp
- Good verbal and written communication skills (English & Bahasa) and ability to manage relationships with stakeholders

**Alterra Bills is a Technology Company based in Jak

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