Transfer Agency Officer

4 days ago

Jakarta, Indonesia Citi Full time

**Job Purpose**:
This is a role for an Officer within the Transfer Agency operational unit, reporting to the Senior Manager of the ID Transfer Agency Operations.

The role involves day-to-day transaction processing and client servicing for the transfer agency operations in Indonesia.

This position is in the Transfer Agency operations unit of the Global Funds Services division. It is a fantastic opportunity for the individual who has experience in the funds industry, and is looking for an opportunity to advance in a fast growing dynamic organization.

**Job Background / context**:
The Transfer Agency Department is primarily responsible for the accurate maintenance of the fund and shareholder register, accurate capture and reporting of investor dealings in the fund for which Citi acts as the fund’s transfer agent.

The team is responsible for day-to-day transaction processing and client servicing within the transfer agency unit across mutual funds. All operational activities are executed by the local transfer agency unit.

**Key Responsibilities**:

- Client & fund distributor on-boarding, AML/KYC documentation & administration, and data maintenance
- Investor on-boarding, AML/KYC documentation & administration, and data maintenance
- Transaction processing & investor servicing
- Cash & trade settlement processing
- Corporate action processing
- Reporting of shareholder trade activity to the fund accountant and fund custodian
- Bank account reconciliation
- Foreign exchange dealing & execution
- Periodic client & investor reporting
- Review of fund prospectuses, operating memorandums and key fund documentation
- Fund launches and implementation
- Client conversions
- Client change request management
- Client management
- Oversight and control management for domestic and outsourced functions
- Managing client due diligence visits & review meetings
- Awareness of regulatory and industry change and how it impacts the business

The following aspects of the role are also important:
Control Environment:
Relationship and Network Building:

- Acting as key relationship and escalation point for the Clients across all TA functions, taking end-to-end responsibility for the transfer agency relationship.
- Manage change with business partners to ensure a controlled change environment
- Engage in proactive added-value communication with other Citi locations and conduct briefings within the transfer agency unit to build awareness across the teams.
- Understand the requirements and the importance of adhering to regulatory obligations.

Development value:
**Knowledge/Experience**:
**Skills**:
**Qualifications**:
Bachelor’s/University degree or equivalent experience. Professional qualifications are preferred but not mandatory.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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