Siem Engineering Function

3 weeks ago


Jakarta, Indonesia Elabram Full time

Key Responsibilities

Provide software-level management for the SIEM System components namely
QRadar Console
QRadar Event Processor
QRadar Flow Processor
QRadar Network Insights
QRadar Data Nodes
QRadar AppHost
Verify data collection and log continuity.
Manage user access including user and group permissions updates.
Provide problem determination / problem source identification for the SIEM System, consisting of
Creating tickets with IBM product support, as required. o Tracking progress of open tickets.
Managing tickets to resolution / closure
Closing tickets upon resolution
Manage SIEM System update alerts.
Declare a maintenance window in advance of SIEM component updates that may require platform downtime or Customer’s assistance to complete.
Perform research and investigation if the SIEM agent does not perform as expected or a potential SIEM Agent health issue is identified.
Review and modify, if necessary, uDSM and custom properties.

**Key Requirements**:
Minimum S1 education in computer science, Informatics Engineering or other relevant fields
Have at least 3 years of experience
Gender
Male & Female
Max. Age
25 - 27 yo
Min. GPA
3


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