Fraud Investigator
6 days ago
**Responsibilities**:
- Investigate all cases that are escalated to Anti Fraud (Amar Bank Digital and Tunaiku Retail Circle) or categorized as a fraud signal assigned by the Anti Fraud Investigator Supervisor/ Team Leader.
- Maintain productivity and quality according to daily targets according to patterns and alerts included in the Digital Banking.
- Checking suspicious transactions, contacting customers to ensure genuine transactions, providing the latest updates on cases in digital banking.
- Provide clear results and maintain a Fraud case tracker as part of daily tasks
- Responsible for supporting data as evidence during the investigation process and maintain data confidentiality
- Problem-solving and solution-oriented approach with strong analytical skills
**Requirements**:
- Having Experience at least 3 years.
- Technical, Computer and Analysis Skill in related areas.
- Willingness to learn and high morale.
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Fraud Investigator
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