Customer Service Representative

4 days ago


Denpasar, Indonesia PT. Rent Property Management Full time

**CUSTOMER SERVICE REPRESENTATIVE (CSR)**

**Main Job**:
Will be the first point of contact for hosts and guests. Provide exceptional support, resolve inquiries efficiently, and ensure a seamless experience for all users of the Airbnb platform.

**Key Responsibility**:

- **Problem-Solving**: Assist guests and hosts with issues such as booking, cancellations, refunds, and troubleshooting platform-related concerns.
- **Conflict Resolution**: Mediate disputes between hosts and guests, ensuring fair outcomes in line with Airbnb's policies.
- **Product Knowledge**: Stay up-to-date on Airbnb policies, features, and offerings to provide accurate information to users.
- **Feedback Collection**: Gather and document customer feedback to help improve Airbnb’s services and policies.

**Qualifications**
- Experience: 1-2 years of experience in customer service, preferably in hospitality, travel, or tech industries.
- Skills:

- Strong communication skills (written and verbal).
- Problem-solving and conflict resolution abilities.
- Empathy and active listening.
- Ability to multitask in a fast-paced environment.
- Technical Proficiency: Comfortable using CRM software, online communication tools, and basic troubleshooting.
- Education: High school diploma or equivalent (college degree preferred).
- Languages: Proficiency in English (additional languages are a plus).
- Customer-focused mindset.
- Patience and adaptability when handling difficult situations.

**Education**:

- SMA/SMU/SMK (required)

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- English (required)

**Location**:

- Denpasar (preferred)



  • Denpasar, Indonesia PT GRIDSERVE APAC Services Full time

    **Job Title**:Customer Service Representative **Based in**: Home Working following training **Department**: Customer Service **Position reports to**:Customer Service Supervisor **Role overview**:To provide an efficient and effective service to customers focusing on first time resolutions, listening to their needs to find the right solution. **PT...


  • Denpasar, Indonesia Karma Group Full time

    Are you a dedicated professional with a background in customer service? We're looking for an experienced **Customer Service Representative** to join our team and provide top-notch support to our valued members! Key Responsibilities: - Handle booking requests and provide assistance to members - Meet with members as needed to address their concerns and...

  • Customer Service

    1 week ago


    Denpasar, Indonesia PT BLIP INTEGRATOR PROVIDER Full time

    **Kualifikasi** - Customer Support, Customer Satisfaction, and Customer Service skills - Phone Etiquette and Customer Experience skills - Excellent communication and interpersonal skills - Ability to work well in a team and independently - Problem-solving and conflict resolution abilities - Previous experience in customer service is a plus - Fluency in...

  • Sales Representative

    2 months ago


    Denpasar, Indonesia PT. Duta Sarana Perkasa Full time

    **PT. ROTO ROOTER PERKASA** **Pt. Roto Rooter Perkasa (Dusaspun Group) **merupakan sebuah Perusahaan Jasa Plumbing & Drain Service, membutuhkan beberapa tenaga professional untuk menempati posisi sbb: **SALES REPRESENTATIVE** **(Lokasi Kerja : Pelabuhan Benoa, Denpasar-Bali)** **Requirements**: - Pria/Wanita, usia maksimal 30 tahun - Pendidikan mínimal...

  • Customer Service

    3 months ago


    Denpasar, Indonesia Sinergi Performa Cipta Full time

    Salary: 3.096.000 gross Allowance BPJS About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and...

  • Customer Service

    1 month ago


    Denpasar, Indonesia THEX UTAMA Full time

    **Dibutuhkan Customer Service Biznet** **KUALIFIKASI**: 1. Laki-laki / Wanita 2. Min. S1 Semua Jurusan dengan min. IPK 3.00, 3. memiliki pengalaman di CS/ teller 4. Fresh graduate/memiliki pengalaman min. 1 tahun dalam berjualan produk, 5. Memiliki kemampuan berkomunikasi dan teknik penjualan yang baik (menjadi nilai tambah) 6. Usia maks 30...

  • Customer Service

    3 months ago


    Denpasar, Indonesia PT VALDO SUMBER DAYA MANDIRI AREA JAKARTA Full time

    About the Assignment: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

  • Customer Service

    3 months ago


    Denpasar, Indonesia PT Jinom Network Indonesia Full time

    **Kualifikasi**: 1. Pendidikan mínimal S1 Ilmu Komunikasi atau pendidikan lainnya yang relevan 2. Memiliki pengalaman mínimal 1 tahun sebagai customer service 3. Memiliki pengetahuan dasar tentang ISP menjadi nilai tambah 4. Skill komunikasi yang baik 5. Siap bekerja dengan sistem shift 6. Memiliki empati yang tinggi, responsif dan people-oriented 7....

  • Customer Service

    3 months ago


    Denpasar, Indonesia PT Produk Internet Revolusioner Full time

    Customer service bertanggung jawab sebagai penghubung pihak internal perusahaan dan external dalam hal memfasilitasi pelanggan agar dapat mengetahui layanan yang dimiliki perusahaan serta menjadi perantara pelanggan dalam menyampaikan dan menangani keluhan demi memberikan kepuasan kepada pelanggan. Kualifikasi: - Wanita maksimal 28 Tahun - Pendidikan...

  • Customer Service

    4 weeks ago


    Denpasar, Indonesia PT. Bali Sanitya Global Full time

    Customer Service - Pendidikan: Minimal D3/S1 sesuai dengan bidang yang dilamar - Wanita - Kemampuan Komputer: Menguasai MS Office (Word, Excel, PowerPoint) - Pengalaman: Berpengalaman lebih diutamakan; Fresh graduate dipersilakan melamar - Berpengalaman menangani pelanggan offline dan online

  • Customer Service

    3 weeks ago


    Denpasar, Indonesia PT Jaya Pratama Groserindo Full time

    Customer Service - Domisili Bali - Minimal lulusan SMA/SMK (terbuka untuk fresh graduate) - Menyukai dunia Teknik Mesin, alat-alat pertukangan - MemiIiki komunikasi skill terutama dalam hal negosiasi - Sanggup bekerja dengan system jam kerja Shift - Menguasai Microsoft Office dan lancar dalam menggunakan komputer

  • Customer Service

    3 months ago


    Denpasar, Indonesia PT Varash Group Full time

    WE ARE HIRING CUSTOMER SERVICE Kualifikasi: Laki laki Usia Maksimal 26 Tahun Pendidikan Minimal SMA/SMK Berpenampilan Menarik dan Memiliki Komunikasi yang Baik Berpengalaman Minimal 1 Tahun Dibidangnya Menguasai Ms Office (Words, Excel, Powerpoint) dan Internet Memahami dan Mampu Menerapkan Konsep Service Excellent/Pelayanan Prima Pada...

  • Customer Service

    2 months ago


    Denpasar, Indonesia PT. Sinar Jernih Suksesindo Full time

    Job Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Qualifications: - Min D3/S1 any major...


  • Denpasar, Indonesia Oasis College Denpasar Full time

    The Marketing Representative is responsible for implementing marketing strategies to drive business growth, increase brand awareness, and engage with customers. They work closely with the marketing team and other departments to execute marketing campaigns and initiatives. Job Desc Marketing Representative: - **Market Research**: Conduct market research to...

  • Sales Representative

    3 months ago


    Denpasar, Indonesia PT Jiwa Dari Waktu Luang Full time

    Are you an **ambitious and motivated** individual with a proven track record in sales? Do you have a passion for building relationships, achieving targets, and driving business growth? We are currently seeking a dynamic Sales Representative to join our team in Indonesia. **Company Overview**:At Bali Sip, we pride ourselves on being a leader in beverages....

  • Customer Service

    2 months ago


    Denpasar, Indonesia PT SPC Full time

    **Assignment Overview** - Guide consumers and partners in effectively using our products. - Manage service inquiries and resolve disputes raised by consumers and partners. - Deliver exceptional customer service to our consumer and partner base. - Build and maintain strong relationships, fostering a sense of community among consumers and partners. - Support...

  • Sales Representative

    4 weeks ago


    Denpasar, Indonesia PT Jiwa Dari Waktu Luang Full time

    Are you an **ambitious and motivated** individual with a proven track record in sales? Do you have a passion for building relationships, achieving targets, and driving business growth? We are currently seeking a dynamic Sales Representative to join our team in Indonesia. **Company Overview**:At Bali Sip, we pride ourselves on being a leader in beverages....

  • Customer Service

    3 months ago


    Denpasar, Indonesia Magada & Co Full time

    **Job Desc**: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including...

  • Customer Service

    3 months ago


    Denpasar, Indonesia Magada & Co Full time

    **Requirements**: - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated min 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry level) -...


  • Denpasar, Indonesia Republic of Soap Full time

    SHOP ASSISTANT - Fluent spoken and written English and Indonesian - Indonesian citizen (male/female) - Age max. 30 years - Retail experience is a plus - Knowledge and interest in the beauty industry field is an advantage - Energetic, outgoing and passionate about promoting handmade products and a healthy lifestyle - Fresh graduates welcome to apply - Good...