Community Associate

6 months ago


Jakarta, Indonesia MidPlaza Holding Full time

Provide assistance and support to our Community Manager.
- Take charge of the opening and closing procedures for the centre.
- Ensure day-to-day operations consistently meet high standards.
- Facilitate meeting room bookings, including managing food and beverage arrangements.
- Assist with handling member check-ins and check-outs.
- Address and resolve member incidents and issues, escalating to the Community Manager when required.
- Cultivate strong, friendly business relationships with customers.
- Embrace versatility as a team player, readily adapting to various roles and responsibilities.
- Play a pivotal role in assisting with hosting and preparing for community and member events.
- Exhibit a sense of ownership for your centre, ensuring it consistently radiates the professional and inspiring work environment our customers expect.

**Requirements**:

- 1-2 years of experience in a high-standard hospitality environment.
- Able to bring a positive, inspiring attitude to everything you do for your customers and team.
- Have an eye for detail, and take the initiative to rectify problems or escalate to the relevant person.
- Must be a team player.
- Good Microsoft Office skills, and excellent verbal communication skills.
- Excellent verbal and written community skills.


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