Senior Product Manager

6 days ago

Jakarta, Indonesia GO-JEK Full time

**About the Role**

At Gojek, thousands of merchant-partners rely on us for their payment infrastructure needs. As Product Manager for the Clearing and Settlement, you will be responsible for creating tools and interfaces that will streamline our clearing and settlement needs. Collaborating with a talented troop of leaders in the engineering and business teams, you’ll break down complex issues into actionable steps forward to optimize our product. Your efforts will further position GoPay as the hub for all digital payments and transfers made by our users, stationed at the top of their minds when it comes to moving money.

**What Will You Do**:

- Deeply understand our Finance needs by spending time and observing patterns/trends. You will live and immerse yourself in your users’ world to get an appreciation of what they do and what they need
- Define the product strategy and roadmap for finance products, including critical aspects of how settlement should be done at scale, books should be closed at the earliest.
- Create, own, and execute a product roadmap aligned with the long term product strategy. Influence peers, stakeholders, and key executives through the use of data, logic, and user empathy
- Own key results for your problem area, customer satisfaction, usability, on-time releases, and other critical metrics
- Develop trusted relationships with engineering leaders, business leaders, and stakeholders to drive optimized product delivery
- Convey important messages in a clear and compelling manner to cross-functional stakeholders
- Manage prioritization, product definition, execution, roll out and impact analysis for each of the initiatives that are owned by your problem area

**What Will You Need**:

- At least 6 years of product management experience in delivering highly successful and innovative platform products
- Ability to break down complex problems, identify use cases and solutions while working in an unstructured environment
- Nuanced understanding of data, design, research, software engineering, business processes, and partner effectively with those teams Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements and features
- Strong communication skills to weave strategy, insights, priorities and plans forward into a structured and organized storyline at all levels of management
- Sharp attention to detail, with the ability to insist on high standards and manage multiple, competing priorities simultaneously with mínimal supervision

**About the Team**

As Nasi Goreng is to the people of Indonesia, our Payments Engineering team is to Gojek: providing the nourishment to sustain our business from the inside out. We run and oversee one of Southeast Asia's largest merchant platforms, e-money wallet platforms, and Indonesia's leading digital payments provider. Some of the businesses we empower include Tokopedia, Google, Disney+, McDonald's, Blibli, Jd.id, and Kitabisa.

Our service is now accepted by over 300,000 online and offline merchants in Indonesia alone. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. It's our job to ensure that this number grows, and more importantly, that anyone utilizing our platform is given the most seamless payment experience possible. How does one achieve this, you may ask? By collaborating diligently with our users to understand the daily obstacles they face in the payment arena, then crafting our products and services to aid these issues.

As a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. Along with a common drive to jump over technical barriers and provide sustainable solutions, our team bonds over our shared love for tea, movies, and TV shows. With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

**About Us**

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do n

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