Product Operations Associate

5 months ago


Jakarta, Indonesia Coda Payments Full time

**What We Do**

At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.

Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.

If you’re ambitious, bold and ready to take your career to the next level, get in touch

**Responsibilities**:

- SKU Management: Oversee the management of SKU inventory, including tracking, updating, and ensuring the accuracy of SKU information in the system.
- Title launch: Coordinating with cross-functional teams to ensure a smooth process from planning to execution.
- Develop and maintain a tracker for title launches, and ensure that all launches are completed on time.
- Documentation: Create and maintain documentation related to SKU management, new title launches, and promotional activities, including standard operating procedures, guidelines, and reports/data analysis.
- Communication: Effectively communicate with internal teams to convey launch plans, coordinate activities, and address any issues or challenges that may arise.
- Problem Solving: Proactively identify and troubleshoot issues related to SKU management, promotions, or new title launches, and implement appropriate solutions to ensure smooth operations.
- Other duties assigned to support the team

**Requirements**:

- 2 years of working experience, preferably in e-commerce or fin-tech industry
- Basic knowledge of HTML or Python, or with basic familiarity with any programming or markup language syntax
- Experienced in using & managing Content Management System (e.g. Salesforce)
- Good communication skills in English
- Strong organizational and time management skills, with the ability to handle multiple projects simultaneously and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented mindset with a focus on accuracy and quality.

**Working at Coda**

Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you

**Our Perks**

**WFH / Hybrid Support**: Get a monthly allowance to cover your working expenses and keep you connected.

**Wellness Boost**: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter

**Customized Benefits**: Tailor your benefits with our flexible plan.

**Growth Opportunities**: Unlock your potential through clear progression paths.

**Skill Development**: Access training resources to fuel your personal and professional growth.

**Volunteer Time Off**: Enjoy paid time off to make a difference in the world through volunteering.

**Family Care**: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.
- Benefits are reviewed and updated on a yearly basis, and are applicable to full-time employees only._

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.


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