CRM (Customer Relationship Management) & Product

4 weeks ago


Sleman, Indonesia Kidspro Indonesia Full time

Meningkatkan RO (Repeat Order) Penjualan
- Melakukan Follow-Up dan Membalas Chat via WhatsApp
- Mengelola Database Penjualan
- Memberikan dan Memahami Kebutuhan Customer untuk Meningkatkan Penjualan
- Mampu Mengupayakan Upselling
- Merancang Strategi Bisnis untuk Pemasaran Produk
- Bekerja sama dengan Tim Marketing, Tim Business Development, Tim Pelayanan, dan Stakeholder untuk Pengembangan Produk
- Menciptakan dan Memastikan Customer Experience Berjalan dengan Baik
- Memimpin dan Mengelola Setiap Proses Lifecycle Product mulai dari Research, Testing, Marketing, sehingga dapat Mencapai Target Jumlah Customer yang Ditentukan
- Membuat Produk yang Sesuai Kebutuhan dan Trend Pasar
- Membuat Strategi Marketing, Media Plan, dan Product Campaign
- Membuat Proposal dan Materi Presentasi Menarik untuk Tim Sales dan Marketing
- Membuat Perencanaan Anggaran Produk dan Laporan Analisis terhadap Produk
- Secara Berkala Melakukan Evaluasi terhadap Produk dan Pelayanan

Jenis Pekerjaan: Penuh Waktu

Upah: Rp200.000.000 - Rp300.000.000 per bulan

**Experience**:

- Agile: 1 year (preferred)



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