Branch Manager

4 months ago

Bandar Lampung, Indonesia PT Ruang Raya Indonesia (Ruangguru) Full time

**Job Requirements**:
1. Bachelor’s Degree from any major in any reputable university
2. 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company)
3. Good communication skills in Bahasa Indonesia and English
4. Detail and customer service oriented
5. Have good knowledge in people management
6. Have a bit of knowledge or experience in K-12 Education

1. Direct all sales and marketing initiatives in branch
2. Assess local market condition, identify current and prospective sales opportunities
3. Assess the competitor’s pricing and sales initiatives
4. Fulfill goals and metrics (NPS, improve grades)
5. Collaborate with Sales Team in driving sales
6. Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
7. Oversee customer experience (end to end customer journey)
8. Coordinate and manage branch staff (admin, teachers, security, office boy)
10. Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

**Job Type**: Contract

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