Wedding & Social Event Sales Manager

5 months ago

Jakarta, Indonesia Mercure Jakarta Batavia Full time

**Job Description**:
Wedding & Social Event Sales Manager

At Mercure Hotels, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Wedding & Social Event Sales Manager, where you will liaise between multiple departments to meet the needs and exceed the expectations of your clients.

What is in it for you:

- Employee discounts at Accor worldwide for you and your family
- On-site employee cafeteria
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social
- Career development opportunities

What you will be doing:

- Consistently offer professional, friendly and engaging service.
- Responsible for the achievement of targeted food and beverage revenues.
- Responsible devising and execute an individual market plan and analyze financial data
- Respond to and contract inquiries for all inquiries in a professional and timely manner
- Organize and distribute all information to departments for events through banquet event orders, directives, resumes and rooming lists;
- Coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate requirements of the client
- Create menus to satisfy client’s individual needs, while maintaining hotel food and labor costs
- Ability to plan and organize events effectively with an acute sense of detail;
- Ensure delivery of expected guest service through follow up and coordinator with other hotel departments
- Work independently within given parameters and maintain a positive attitude within a very busy environment;
- Able to handle many tasks at once with strong organizational and supervisory skills
- Maintain high quality of service standards required by the hotel and company;
- Weekly participation in inquiry schedule and support of the other “Inquiry Managers” in coverage during absences, vacations and other high demand periods.
- Attends customer events, local trade & Bridal shows and sales missions to maintain, build and/or develop relationships with current and future clients.
- Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share.
- Perform regular audit and site of the comp set on a regular basis
- Negotiate prices, prepare accurate quotes and then confirm by written contracts.
- Site inspections.
- Active participation in Departmental meetings, team building efforts and other like activities.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Assist with the compilation of competitive intelligence information.
- Actively participate in appropriate Conference Services/Catering training.
- Ensure Health & Safety standards are complied with at all times.
- Adherence to Company Green Initiatives.
- Primary market segmentation and market deployment may be altered as well as the defined “work week” at the discretion of the Director of Catering & Outlet Sales.
- All other reasonable requests that are made by the leadership of the Department and Hotel

Your experience and skills include:

- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Previous experience as a Wedding Sales Manager

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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