Tenant Relations Officer

3 months ago


Jakarta, Indonesia MidPlaza Holding Full time

MidPlaza Office Building, a prestigious Grade A office building in the heart of Sudirman. Midplaza has 2 (two) towers, Midplaza 1 and Midplaza 2 with a majority of tenants are Japanese companies. We seeks a passionate and proactive Tenant Relations Officer to cultivate enduring relationships with our diverse tenant community.You will act as the tenants' primary point of contact, ensuring their satisfaction through swift resolution of inquiries related to leases, maintenance, building activities and community initiatives.

**Responsibilities**:

- **Managing Tenant Inquiries. **Handle all tenant inquiries related to renovations, requests and complaints. Coordinate with the relevant departments (Finance, Operations, Legal, etc) to ensure their prompt resolutions.
- **Source of information**. Distribute all relevants information to tenants, including building update, announcements, policy changes and operational matters. Maintain clear and effective communication channels to keep tenants informed and enggage.
- **Administrative Suppport**. Provide administrative support works to the Sales team, including data entry, memo preparation for new and renewing tenants and agreement draft preparation (in collaboration with the Legal team). Handle routine administrative tasks such as preparing and circulating letters also and updating tenant information.

**Requirements**:

- Male
- Minimum 3 years of experience in tenant relations or hospitality sector
- Professional English fluency for all aspects of business communication, both spoken and written. Highly proficient in spoken Bahasa Indonesia with working knowledge of written comprehension
- Preferably with experience in Japanese business practices or language proficiency.
- Customer service oriented
- Excellent communication and interpersonal skills, strong problem-solving abilities and attention to detail are essential.
- Proficiency in Microsoft Office tools



  • Jakarta, Indonesia PT. WIRATARA PRIMA Full time

    As a Tenant Relations Officer at Menara Sun Life, you will ensure tenant satisfaction by addressing their needs and concerns efficiently. You will serve as the primary point of contact between tenants and property management, facilitating effective communication and maintaining high service standards. **Key Responsibilities**: - Act as the main liaison...


  • Jakarta, Indonesia Summarecon Full time

    **Requirements**: - Minimum Diploma 3 (D3) in Communication, Public Relation or any related degree - At least 1 Year(s) of working experience as Tenant Relation/Customer Service in Apartment/Mall/Office. - Good computer skill, Microsoft Office, and English skill oral an written. - Good interpersonal skills. **Job Descriptions**: - Handling complain from...


  • Jakarta, Indonesia PT Grahatama Persadarealty Full time

    **QUALIFICATION**: - Male / Female - Max. 35 Years Old - Diploma's Degree From Any Major - At Least 1 Year Working Experience As Tenant Relation Officer - Have A Good Communication Skill & Problem Solving Skill - Have A Good Knowledge In Business Process, Policy and Procedure **JOB DESCRIPTION**: - Handle Complaint and Feedback From All Tenants - Maintain...

  • Tenant Relations

    3 months ago


    Jakarta, Indonesia PT Lyman Devindo Full time

    Persyaratan Pendidikan mínimal D3 (Semua Jurusan) Pengalaman mínimal 1 tahun (Diutamakan memiliki pengalaman sebagai Tenant Relation Office / Apartment) Tidak dalam aktivitas perkuliahan Berpenampilan rapi, dan bersedia mengikuti standar penampilan perusahaan Ramah, memiliki jiwa pelayanan dan kemampuan komunikasi yang baik Tanggung Jawab Menerima...


  • Jakarta, Indonesia PERSOLKELLY Indonesia Full time

    Working Location: Jakarta Requirement: - Working experience at least 3 years as tenant relation officer experience. - Technical Skills: Microsoft Office (Excel, Word, PowerPoint) - Good personality, communication skill, and business manner - Fluent in English - Able to communicate in Japanese (Will be advantage) Job responsibility: - As the window person...

  • Tenant Relation Staff

    2 weeks ago


    Jakarta, Indonesia Sinarmas Land Full time

    **Job** Descriptions**: - Responsible for ensuring all administrative agreement documents and others are neat and well-organized. - Ensure that the responsibilities and obligations of tenants are met. - Ensure that events and other business plans run smoothly to achieve revenue targets. - Create planning and budget for office and tenant needs.Ensure office...


  • Jakarta, Indonesia PT. IMPACT POWER MANDIRI Full time

    **Kualifikasi** - Wanita, usia maksimal 30 tahun - Pendidikan mínimal D3 semua jurusan - Menguasai Ms. Office dengan baik - Memahami dan menguasai kegiatan administrasi dan pengelolaan dokumentasi/filing - **WAJIB **pengalaman **mínimal 2 tahun** dalam bidang _Tenant Relations_ Properti/Apartemen - **WAJIB** memiliki pengalaman di bidang properti/_building...


  • Jakarta, Indonesia ASRI (a subsidiary of Agung Sedayu Group) Full time

    ASRI is the branch of Agung Sedayu Group focusing on premium lifestyle brands. At ASRI, we engage all the senses to develop holistic, curated spaces and to provide meaningful experiences that elevate community quality of life. Our properties are strategically located all over Jakarta in mixed-use developments or close to residential areas, where we can...

  • Tenant Relation

    3 months ago


    Jakarta, Indonesia PT Lyman Devindo Full time

    Persyaratan Pendidikakan mínimal D3 ( semua jurusan ) Pengalaman mínimal 1 tahun( diutamakan memiliki pengalaman sebagai Tenant Relation Office/ Apartment Tidak dalam aktivitas perkuliahan Berpenampilan rapih,dan bersedia mengikuti standar penampilan perusahan Ramah, memiliki jiwa pelayanan dan kemampuan komunikasi yang baik Bersedia bekerja shifting...


  • Jakarta, Indonesia PT RGF Human Resources Agent Indonesia Full time

    Persyaratan 25-30 years old. Hold Bachelor's degree in any major. Have at least 3 years experience as Tenant Relation Officer. Able to communicate in Bahasa Indonesia and English (Business level). Excellent Microsoft Office skill (Excel, Word, PowerPoint). Good personality, communication skill, and teamwork ability. Willing to learn attitude. Have...


  • Jakarta, Indonesia Central Park Jakarta Full time

    Tenant Relation Officer - Location: Jakarta Barat "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

  • Chief Tenant Relation

    3 months ago


    Jakarta, Indonesia Summarecon Full time

    **Requirements**: - Minimum Diploma 3 (D3) in Communication, Public Relation or any related degree. - Good understanding of business process of Apartment, policy and procedure as well as business issues of the Company. - Good interpersonal skills. - At least 3 Year(s) of working experience as Tenant Relation Supervisor in Apartment - Good computer skill,...


  • Jakarta, Indonesia Summarecon Full time

    **Requirements**: - Min Bachelor degree any major - Good looking & good communication skill - Having good skill in Ms. Office (Word, Excel, Ppt, etc) - Ready to work with shifting schedule - Fluent in English / Mandarin - **Placement at Kelapa Gading** **Job Descriptions**: - Maintain good relationwith tenants at the Mall - Serve and resolve tenant...

  • Tenant Relation

    3 months ago


    Jakarta, Indonesia PT. Putragaya Wahana Full time

    Jobdesc: - Maintain relationship with tenants. - Provide information to tenants about buidling facilities, events, etc. - Receive, input and follow-up on requests and complaint from tenants. - Serving the arrival of guests and asking the purpose of the arrival of guests to ensure that the visit is relevant and recorded in the documentation. - Answer phone...


  • Jakarta, Indonesia PT. Sinar Jernih Suksesindo Full time

    Requirements - Min. Bachelor degree in any major. - Min. 1-2 years experience in Tenant Relation at Apartement / Mall/ Office Tower. - Good looking & good communication skill. - Having good skills in Ms. Office (Word, Excel, Power Point, etc). - Ready to work on shifting. - Good communication skills. - Able to work independently and as a team player. -...


  • Jakarta, Indonesia Trans Properti Manajemen Full time

    Tenant Relation Officer - Male/Female - Good looking & Communication - Min. High School (SMA/SMK) - Willing to be placed at Bekasi - Having experience as a TRO is a plus "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat...


  • Jakarta, Indonesia The Pakubuwono Signature Jakarta Full time

    Tenant Relation Officer - Min. 2 years experience in the same position - Min. Diploma III - Good English & Managerial Skill - Innovative and high motivated person - Work Speed and quality oriented - Good Team Work "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon...

  • Admin Tenant Relation

    3 months ago


    Jakarta, Indonesia PT. Putragaya Wahana Full time

    **Deskripsi Pekerjaan**: - Memastikan hubungan yang baik antara Tenant dan Perusahaan, serta menangani berbagai aspek administratif terkait pengelolaan penyewaan properti. - Menanggapi pertanyaan, keluhan, dan permintaan Tenant dengan cepat dan efektif. - Mengkoordinasikan komunikasi antara berbagai departemen internal perusahaan dan Tenant. - Memastikan...

  • Tenant Relation

    1 week ago


    Jakarta, Indonesia PT Nusa Mandiri Properti Full time

    Qualifications: - Diploma or preferred Bachelor's degree in any major - Minimum of 1-2 years of experience in a similar role in Building Management for Shopping Mall / Office Tower - **Excellent communication and interpersonal skills to interact effectively with tenants and team members**: - **Good negotiation skills, administrative skills and problem...

  • Tenant Relation

    3 months ago


    Jakarta, Indonesia PT SAMADYA Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Komunikasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** - Tugas dan Tanggung Jawab Pekerjaan - Menjaga hubungan baik dengan Tenant (Penyewa) - Memahami karakter tenant - Menerima komplain / keluhan dari tenant untuk segera disampaikan ke divisi...