Security Consultant

2 weeks ago

Jakarta, Indonesia IBM Full time

**Introduction**
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest

technology and consulting employer in the world, with more than 400,000 employees serving clients in

170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of

middleware for collaboration, predictive analytics, software development and systems management; and

the world's most advanced servers and super computers. Job Summary: We have an excellent

opportunity for a Security Services Manager to support strategic clients across the region to drive

strategy around various security consulting initiatives. This is an opportunity to work with IBM security

services team that is operating on the cutting-edge of information security.

**Your Role and Responsibilities** Job Description**:
The Security Services Manager is the key player on the IBM Security Team for the client, serving as the delivery management focal for operational governance and oversees the day-to-day activities of the delivery team.

**Job Roles & Tasks**:

- Serves as a point of contact between client and IBM Security Services delivery team for operational governance of security services activities and deliverables.
- Maintain and oversee relationships for Security Services delivery organizations providing security support.
- Provide oversight and management for operational security actives, processes and polices as required.
- Oversee the delivery assurance processes and devices transitioning to steady state.
- Facilitate delivery for critical situations or sensitive projects.
- Track, report and resolve quality issues impacting the client.
- Coordinate root cause analysis for service delivery defects.
- Provide proactive analysis and recommendations for operational environment.
- Provide continuous improvement through use of service delivery reporting to identify areas of concern in order to develop enhancements where necessary.
- Participate in operational cadence calls with stakeholders.
- Produce a Standard Operating Procedures Compilations.

The above is a listing of typical activities and responsibilities of this role. The list above is not intended to be all inclusive and it is expected that there will be other activities and responsibilities taken on and accepted by this role based on client and project need.

**Required Qualifications & Experience**:

- Bachelor’s degree or equivalent work experience, with at least 3 years of experiences in IT Security, Crisis Management, Client Relationship.
- Any Professional Certifications of the following: CISSP, CISA, CISM, CEH, CGEIT, ITIL and PMP
- Knowledge and understanding of networking (TCP/IP, OSI model, LAN/WAN, cabling and data transmission types, network topologies, routing protocols, and remote access methods)
- Have prior experience as supervisor / manage team / project
- Understand security best practices and security regulations
- Demonstrated written and oral communications in English and Bahasa Indonesia
- Demonstrated analytical and problem-solving skills
- Demonstrated People Management skills, detail oriented, and customer focused.
- Demonstrated understanding of customer service-related performance metrics and service level** **management
- Ability to work in a fast-paced environment, interact with staff, peers and customers on a technical** **and professional level

**Required Technical and Professional Expertise**
same as above

**Preferred Technical and Professional Expertise**
same as above

**About Business Unit**

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity

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