Front Desk

4 months ago


Badung, Indonesia Hotel Horison Ultima Seminyak Full time

**A warm greeting from Horison Ultima Seminyak, where leisure meets pleasure**

Horison Hotels, is a fast developing hotel brand in Indonesia. We are inviting talented people and offering the opportunity to grow with us. HORISON ULTIMA SEMINYAK is urgently looking for **Front Desk (GSA).**

**Job Descriptions**:

- Check-in and check-out guests efficiently, ensuring accurate guest information, payment processing, and room allocation.
- Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed guest expectations.
- Assist with reservations, room assignments, and special accommodations based on guest preferences and hotel availability.
- Provide information about hotel amenities, services, local attractions, and dining options to enhance the guest experience.
- Assist with administrative tasks, such as record-keeping, report generation, and guest profile updates.
- Utilize the VHP system for reservations and inventory management.

**Job Requirements**:

- High school diploma or equivalent. Additional hospitality or customer service training is a plus.
- Previous experience as a Guest Service Agent or in a similar front desk role in the hospitality industry.
- Exceptional interpersonal and communication skills to provide outstanding guest service.
- Impeccable grooming, demeanor, and appearance to represent the hotel positively.
- Fluency in English (spoken and written). Knowledge of additional languages is advantageous.
- Familiarity with the VHP system is highly preferred.
- A valid driver's license and ability to drive a car for business purposes.

**Benefits**:

- Attractive salary based on experience.
- Career growth.
- BPJS Kesehatan and BPJS Ketenagakerjaan.
- Mandiri Inhealth insurance.

Subject: Name_Position

**More Info**:
**Adress**:Hotel Horison Ultima Seminyak, Jl. Arjuna (Double Six), Seminyak

**Telephone**:+62 361-730733

**Phone/Whatsapp**:+62 888-0119-9574

**Job Type**: Contract
Contract length: 12 months


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