Euc Engineer

**Job Summary**: Provides desktop and basic network support including trouble resolution for end-users. The roles consist of performing a variety of tasks from workstation troubleshooting to mobile devices support including occasional special projects. Communicate in Professional and customer service oriented attitude. **Responsibilities**: - Provides...

**Descriptions**: - Provides desktop support to end-users in various OS platform - Track/report support issues through a ticketing system - Responsible for setup, configuration, and delivery of workstations - Setup new user accounts in the service directory (Active Directory, LDAP) - Support mobile devices related to office purposes - Provide support for...

Sharing the JD: - Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

Overview: The Indonesia IT Field Service Specialist is responsible to support and maintain IT Infrastructure (Computer/Network/Workplace Services) Operations, End User Computing (EUC), and Plant Operations. This role will lead Indonesia IT process compliance practices including managed service vendor performance and improvement action...

**Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch...

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...