Ms Engineer

2 weeks ago

Jakarta, Indonesia NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions.

The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

Radford reference:
**Working at NTT**

**Key roles and responsibilities**:

- Configure best practices for SQL configuration, which includes:
a. SQL Max Memory

b. DOP and CTP configuration

c. SQL databases files placements (mdf, ldf, TempDB)

d. Database or table partitioning
- Rebuild index
- Shrink Log
- Shrink database when required
- Update Statistics
- Analyze sql query and recommend tuning, such as: missing index, etc
- Configure HA (Logshipping, Mirroring, Cluster storage, AlwaysOn)
- Troubleshoot SQL performance issue
- Troubleshoot HA issue
- Upgrade SQL (in-place or side-by-side)
- Database recovery using DBCC, backup restore, etc
- Create job for SQL Monitoring (setting to send mail also with database mail features)
- Backup and restore using SQL
- Monitoring SQL using sql queries, activity monitor, and performance dashboard
- Recommend best resources for new sql server (CPU, Memory, and Disk) and using capacity planning for disk recommendation when required.

**Knowledge, skills, and attributes**
- Ability to work under pressure
- Able to work in a team
- Willing to work on shit hours

**Academic qualifications and certifications**:

- Qualification in Information Technology, Computer Science or Information Systems
- MCSE or MCSA is an advantage
- Relevant vendor and industry certifications, e.g. Microsoft

**Experience required**:

- Min 5 years in related experience
- FSI/Banking background
- Experience on SQL server DBA

**What will make you a good fit for the role?**

Standard career level descriptor for job level:

- Have wide-ranging experience
- Uses professional concepts and company objectives to solve complex issues in creative ways
- Networks with others outside own area of expertise
- Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results
- May coordinate others’ activities
- Typically requires significant related experience with a Bachelor’s or equivalent degree

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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