Receptionist
2 weeks ago
**Position Overview**: We are seeking a motivated and enthusiastic individual to join our team as a Receptionist at The Wrong Gym. As the first point of contact for our members and guests, you will play a pivotal role in providing excellent customer service and ensuring a positive experience for everyone who enters our facility.
**Key Responsibilities**:
- **Greeting and Welcoming**: Welcome members and guests to The Wrong Gym with a friendly and approachable demeanor.
- **Membership Services**: Assist with membership inquiries, sign-ups, cancellations, and billing questions in accordance with company policies.
- **Appointment Scheduling**: Manage scheduling for fitness consultations, personal training sessions, and group classes.
- **Facility Tours**: Conduct tours of the gym facilities for potential members, highlighting key features and amenities.
- **Administrative Support**: Assist with administrative tasks such as data entry, filing, and maintaining member records.
- **Customer Assistance**: Provide information and guidance on equipment usage, class schedules, and fitness programs.
- **Maintaining Cleanliness**: Ensure reception and lobby areas are clean, organized, and presentable at all times.
**Skills and Qualifications**:
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational skills with attention to detail.
**Preferred Qualifications**:
- Previous experience in customer service, hospitality, or fitness-related industries is advantageous but not required.
- Passion for fitness and wellness is a plus.
**Working Conditions**:
- This position involves working flexible hours, including evenings and weekends, based on gym operational needs.
**Experience**:
- Receptionist: 1 year (preferred)
**Language**:
- English (preferred)
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