Telemarketing Executive

1 month ago

Jakarta, Indonesia DHL Full time

**YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

**Grow YOUR career with DHL today**

**YOUR TASKS**

Quantify and qualify a sales lead utilizing globally agreed selection criteria before assigning that lead to a sales channel. Endeavour to move as many of these accounts to Telesales or Field Sales by assessing potential business growth.

**Main Responsibilities**:

- Coordinate with alldepartmentfor lead management.
- Ensure feedback is provided to all lead generators on status of all leads endorsed.
- Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource.
- Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreedselection criteria to produce quality leads and accounts to ensure DHL achieves its overall sales/revenue objectives and targets.
- Raise relevant paperwork for the main customer database ensuring customer information is available throughout theorganization.
- Maximize on all opportunities to secure new business by providing account facilities to customers through the lead qualificationprocess.
- Ensure the data integrity in DHL systems for recording the updated customer historical information.

**YOUR PROFILE**:

- Minimum Bachelor Degree, in any major.
- Having at least 1.5 years of experience in sales
- Good communication skills, especially communicating via telephone
- Schedules time effectively and uses efficient work methods and tools.
- Maintains effective performance under pressure

**WHAT WE OFFER**
- Strong career support in an international environment
- Great culture and colleagues
- Various benefit program
- Access to comprehensive learning programs

**BECOME PART OF OUR TEAM

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