Collections Manager

2 weeks ago

Jakarta, Indonesia Funding Societies Full time

**Description**
**Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.
**And here at Funding Societies | Modalku we live by our core values GETFS**:

- **Grow Relentlessly**: Strive to become our best, most authentic selves.
- **Enable Teamwork, Disable Politics**: Only by forging togetherness, we help each other succeed.
- **Test Measure Act**: Stay curious and reinvent ourselves, through innovation and experimentation.
- **Focus on Impact**: Create impact through bias for action and tangible results.
- **Serve with Obsession**: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a Collection Manager for our fast-growing Collection team. Our ideal teammate will have a strong Collection experience. You’re comfortable working in the fast-paced environment of a fintech in growth mode, while also having an eye for the nuances that make or break a brand.

*
What you will do: *
- Supervise Collection function, including Collection Operations, and Collection Strategy
- Provide, test, and modify Collection Strategy following portfolio or market dynamics, in terms of portfolio management technique to maintain quality within our risk appetite
- Supervise, develop, and motivate Collection Operations team with the right capabilities
- Proactively identify credit risk as a Business Partner to Sales team, and propose long / short term solutions to remediate the underlying issue.
- Collaborate with internal stakeholders i.e. Business product owners and Risk product owners to plan a timely, effective & efficient collection approach, across a full credit cycle

**Requirements**:
**What we are looking for**:

- Min. 5 years experience in unsecured loan as Supervisor / Collection Manager
- Have a strong experience in resolving unsecured debts
- Have a strong knowledge about pay later product
- Excellent communication skills; Both written and verbal
- Able to adapt to a rapidly evolving and fast-paced working environment
- Great interpersonal and relationship building skills, with proven ability to optimize both internal and external contacts.
- Good self/time management skills

**Benefits**
- Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
- Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
- Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit
- Learning & Development: We believe learning should never end and we support everyone with self-learning L&D allowances.
- Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

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