Recovery & Government Relations Supervisor
1 week ago
Field Operation**Recovery & Government Relations Supervisor**:
- Surabaya,East Java
- Full Time
**General Overview**
- The Recovery & Government Relations Supervisor supports and supervises Collection Team activities, coaches and direct them to achieve collection targets on the field.- This role will report directly to the Branch Manager.**Roles and responsibilities**
- Identify analyze main roots causing loan accounts fall overdue set recovery target, priority; strategies effectively solve those overdue loan accounts in all operation area
- Manage control matters to delinquent loan accounts regularly constantly execute collections those delinquent loan accounts on recovery policies procedures
- Prepare regular reports status collections home/business visits the overdue loan partners/clients related line supervisors daily, weekly, monthly, quarterly, yearly basis
- Prepare regular reports status collections home/business visits the overdue loan partners/clients related line supervisors daily, weekly, monthly, quarterly, yearly basis
- Building good relation with Local Government (Like Kelurahan, Kecamatan & Polsek or Polres) to ensure smooth recovery process on the area.
- Supervise, evaluating, implementing and continuously improving all aspects of collection functions and processes
**Requirements**:
- Willing to be placed in East Java Area
- 2-3 years of experience as Supervisor Collection on Financing or Banking Industry
- Target achievement oriented and data driven
- Comfortable working mobile and travelling.
- Demonstrate leadership skill and team management skills
- Excellent written and oral communication skills
- Have an good connection with local government and police on placement area
- Fluent in both local language and Bahasa Indonesia
- Able to speak English is Mandatory
- Strong Microsoft Office skills, especially Ms. Excel and Google Sheets.
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