Acquisition Manager

5 days ago


Jakarta, Indonesia GO-JEK Full time

About The Role

Acquisition Specialist role is to acquire new promising merchants to Gojek's universe and provide the best set of merchants to customers. The role reports to the Direct Sales Manager

**What You Will Do**:

- Handle direct acquisition of virgin merchants to Gojek's universe (no existing relationship with Gojek)
- Work with Consumer Engagement Team to Identify the new source of virgin leads
- Responsible to manage & evaluate the performance/productivity of canvassers to scale merchants acquisition
- Handle 5 Sales Canvasser

**What You Will Need**:

- Bachelor’s degree in any field and willing to work remotely
- At least 3 years of experience within mid-to-senior management function (FMCG, SMB Banking and Telecom company)
- Strong network and knowledge about the district
- Ability to bridge, develop, and maintain strong relationships with key partners (such as but not limited to local or regional government stakeholders, 3rd party partners, merchant associations, and communities)
- Strong business sense and a good understanding of the markets, customers, and competitors
- Strong leadership and interpersonal skills (e.g. experience managing a big team, people development, and mentoring or coaching)
- Strong written and oral communication skills
- Fluent in English and Bahasa Indonesia
- Fact-based or number-oriented individual; comfortable working under pressure in a fast-paced and ambiguous environment

About the Team

Our Region team, a subsidiary of the Operations & Sales Region Jabodetabek, consists of more than 30 people across the region.

One of our main goals is to strengthen our market share in the SEA market, combining strategy with local insights to propel our business onwards and upwards. We are in charge of maintaining a holistic view of Gojek within the District team, constantly striving to better understand the region's issues from the ground up and provide tech-based solutions and actionable steps forward. We also collaborate with internal (Product Management and other cross-functional teams) and external (driver-partners, merchant-partners, and customers) stakeholders to keep a holistic view of Gojek, we strive to understand the region's issues and work to solve them with on-point actions and deliverables. Lastly, We ensure our platform is at the top of the minds of consumers at the same time improving our partner's life (drivers and merchants) and their experiences using our services.

In the past, our team has worked on projects predominantly surrounding our driver-partners - their experiences using our services, their life cycle, their engagement with the company, and growing our driver-partner family, among other things. One of our favorite projects was a collaboration with the Gojek foundation to hand out scholarships to some of our driver-partners. More than establishing Gojek as the most trusted partner in the Region (and beyond), we want to make sure our driver-partners genuinely enjoy being part of our family and work to make sure they understand how appreciated they are.

It’s indeed a lot of work but we believe we work for the greater good hence we always feel every day is challenging but satisfying. As of now, working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work setup. We’re made up of cycling enthusiasts, video game lovers, and talk show fanatics. Once COVID subsides, we’re excited to get together for our weekly in-person hangouts once again.

**About Us**

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status._



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