Community Manager
2 weeks ago
**Join FxPro**:a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At **FxPro**, we see each team member as an integral part of our success story.
**Responsibilities**
- Actively engage with community members through regular communication, responding to inquiries, and facilitating discussions
- Take full responsibility for maintaining the community, ensuring a positive and inclusive environment
- Regularly check and ensure that all community members are verified clients under the IB
- Develop and curate engaging content, including announcements, events, polls, and educational materials to keep the community informed and engaged
- Monitor community interactions to enforce guidelines and manage conflicts professionally
- Gather feedback from community members and report insights to the team to improve products/services and enhance the community experience
- Organise and promote community events, such as AMAs, webinars, or game nights, to strengthen community bonds
- Track community growth and engagement metrics; provide bi-weekly and monthly reports on community health and activities to management
**Requirements**:
- Proven experience in community management, preferably within tech, gaming, or related industries
- Strong understanding of Telegram and/or Discord, including features, best practices, and community-building strategies
- Excellent verbal and written communication skills; ability to engage and build rapport with diverse audiences
- Strong conflict resolution skills and the ability to handle difficult situations with tact and professionalism
- Ability to create engaging content and events that resonate with the community
- Strong organisational skills and the ability to work independently while managing multiple tasks
- Languages: Native Indonesian, fluent in English. Any other language will be considered an advantage
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