Pt Indodev Niaga Internet Visibility Public
3 months ago
Join Us
Menghubungi potensial customer atau customer yang sudah ada untuk menawarkan produk/layanan dengan skrip yang sudah ditentukan.
Menjawab pertanyaan tentang produk atau perusahaan.
Mengajukan pertanyaan untuk memahami kebutuhan pelanggan dan closing penjualan.
Membangun hubungan yang baik dengan pelanggan potensial dan mempertahankan hubungan dengan pelanggan yang ada.
Menjelaskan manfaat dan keunggulan produk atau layanan kepada calon pelanggan.
Mengarahkan prospek ke tim penjualan lapangan bila diperlukan.
Memasukkan dan memperbarui informasi pelanggan ke dalam database.
Menerima dan memproses pesanan dengan akurat.
Menangani keluhan untuk menjaga reputasi perusahaan.
Memenuhi kuota dan target penjualan
Menyimpan catatan panggilan dan penjualan dan mencatat informasi yang berguna.
Pendidikan mínimal D3 dan sederajat
Memiliki pengalaman di bidang customers service, telesales, telemarketing, dan posisi sejenis
Kemampuan komunikasi yang sangat baik, baik secara lisan maupun tulisan.
Kemampuan bernegosiasi yang kuat dan kemampuan untuk meyakinkan calon pelanggan.
Keterampilan mendengarkan yang baik dan kemampuan untuk mengidentifikasi kebutuhan pelanggan.
Keterampilan interpersonal dan pemecahan masalah yang sangat baik.
Kemampuan untuk menangani penolakan.
Mampu bekerja dengan sistem target.
Mengerti tentang sistem CRM.
Kemampuan untuk mempelajari tentang produk dan layanan dan menggambarkan / menjelaskannya kepada prospek.
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