Operations Admin

4 weeks ago

Gianyar, Indonesia PT. Baligo Holiday Group (Baligo DMC) Full time

**Job Title: Operations Admin & Operations Supervisor**

**Company**: Baligo Holiday Group
**Location**: Jl. Raya Kengetan, Singapadu, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia

Operations Admin (Fresher welcome)
Operations Supervisor (Min 1-2 years working experience in travel company in a similar role)

Baligo Holiday Group, a leading destination management company based in Bali, is seeking a dynamic and experienced operations admin and superivisor. The Operations admin will be responsible for handling reservations, coordinating bookings, and ensuring smooth communication with clients and partners to deliver exceptional customer service.

**Responsibilities**:

- Manage and process reservations accurately and efficiently.
- Coordinate bookings and confirmations for hotels, villas and record in the system.
- Maintain up-to-date knowledge of company products, services, and pricing.
- Handle customer concerns and complaints professionally and effectively.
- Generate reports and maintain records of reservations and bookings.
- Provide support during peak seasons and special events as required.
- Handle tour and transport bookings and cordinate with the guest.

**Requirements**:

- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a relevant field.
- **Excellent communication skills in English (both written and verbal). Additional language proficiency is a plus**:

- Strong attention to detail and accuracy in processing reservations and bookings.
- Proficiency in using Excel, Google Sheets
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Positive attitude, team player, and willingness to learn and adapt.
- Knowldege of contracting is a plus.

**Benefits**:

- Competitive salary (IDR 3.300.000 - IDR 6.00.000 )based on experience.
- Opportunities for professional growth and development.
- Friendly and collaborative work environment.
- BPJS Kesehatan & bpjs ketenagakerjaan
- Perfomance Incentive

The range of salary is based on the applicant experience.

**Job Types**: Full-time, Contract, Trial period contract, Internship, Fresh graduate
Contract length: 12 months

Application Question(s):

- Are you fluent in writen and spoken english?
- Are you based in bali and which area?

**Experience**:

- working in travel agency: 1 year (preferred)

Application Deadline: 12/31/2024
Expected Start Date: 01/01/2025

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