IT Infra Endpoint Support

6 days ago


Jakarta, Indonesia Elabram Full time

Key Responsibilities

Reporting directly to IT Infra Support Lead
Ensure all the endpoints system are running well and compliant to company standard regulations
Works closely with IT Service Desk team and serves as an escalation point for core end user endpoint
Performs engineering activities (R&D) required to develop an endpoint solution.
Perform other duties as required and assigned

**Key Requirements**:
Knowledge supporting and configuring solutions using Mobile Device Management (MDM) as it pertains to end user support
Associates degree in information technology, or equivalent work experience
At least 3+ years of experience in a technical support role
Excellent analytical and troubleshooting skills
Able to manage multiple threads of work simultaneously and knowledge to prioritize appropriately based on business or end-user needs
Solutions-oriented and a quick problem-solver; can operate autonomously and escalate appropriate
Gender
Male & Female
Max. Age
25 - 35 yo
Min. GPA
2.5



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