Events & Groups Travel Consultant
3 days ago
**Position Overview**
A consultant of MICE (Meetings, Incentive, Conference, and Events) and Groups, Series. Coordination and ensuring the data is organized for MICE Events. Also, ensuring the service the best service and advices to agents/clients.
**Responsibilities**:
- Coordinating with team of Operation and Reservation.
- Correspond with overseas travel agents and partners of company and provide them accurate, up-to-date and correct travel information.
- Preparing and checking Events programs and quotations for incentive houses, travel agency and corporate customers as well as for Group/Series quotations/proposals and reconfirm booking with TourPlan and ensure all services you entered are always updated in system.
- Advice, create outlines, and travel itineraries for Tour Operators/Travel Agents
- Liaising with other team members to ensure completion of high quality proposals in line with strict client deadlines.
- Working closely with our sales offices worldwide to format highly relevant responses using accurate, concise and professional language when responding in **English or French.**:
- Negotiating with suppliers and hotels in order to achieve the most competitive programs for our clients. Make reservations with local suppliers and hotels if needed
- Managing and organizing each file regarding issue invoices in due time and assist accounting department with regard to payment.
- Creating accurate and timely event plans, communicating clearly with those involved both within and outside of the company.
- Helping to ensure that every inspection trip and incentive tour organized by EXO Travel runs smoothly and with 100% satisfaction of the client.
- Work with the Operations team to deliver optimal service to clients on the ground including briefing, planning, and delivery
- Assisting in managing events when clients are in-house including pre-inspection and quality control.
- Assisting in updating and improvement of the product/cost database. Ensuring that all bookings are correctly entered into the TourPlan booking management system in a timely and accurate manner as well as all sales reported in TourPlan software for your sales report.
- Ensure EXO Standards, Inbound and MICE processes are followed
Ability to commute/relocate:
- Sanur: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- english and french (preferred)
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