IT Support

3 months ago

Jakarta, Indonesia Mitra Integrasi Informatika Full time

**Job Description**:

- Assisting in the request and resolution process for incidents related to employees' work devices (end users) such as Personal Computers, Laptops, Printers, and Standard End User Applications.
- Coordinating with third parties or principal hardware providers regarding Warranty claims and replacement of spare parts for PC, Laptop, and Printer devices.
- Coordinating and collaborating with the internal IT team and third-party vendors.
- Carrying out service processes based on SLAs through a ticketing system.

Personnel Qualifications:

- Minimum Diploma 3 or bachelor’s degree (S1) in Computer Science
- Minimum 2 years of experience as an IT Desktop Support or IT Helpdesk.
- Proficiency in Operating Systems (OS) such as Windows and Mac OS.
- Basic knowledge of Computer Networking & Computer Security (AV & Patch).
- Proficiency in troubleshooting and analyzing incidents related to End User Computing devices.
- Proactive, responsive, collaborative, and disciplined.

  • IT Support

    4 months ago

    Jakarta, Indonesia PT IT Service Centre Full time

    Persyaratan - Diutamakan aktif berbahasa inggris - Memiliki pengalaman troubleshooting komputer - Familiar Dengan Microsoft Apps, Hardware, OS, & Supporting Aplication Lainnya Tanggung Jawab

  • IT Support

    3 months ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    3 months ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    3 months ago

    Jakarta, Indonesia PT Wahana Tata Mandiri (IT Help Desk Indonesia) Full time

    Kualifikasi: - Usia Max 32thn - Berpengalaman sebagai IT Support / IT Helpdesk min 2thn - Menguasai perbaikan Printer - Manguasai merakit dan instalasi hardware komputer - Dapat melakukan instalasi, konfigurasi software komputer, dan troubleshooting software - Dapat melakukan instalasi, konfigurasi security computer, dan mengatasi virus malware komputer -...

  • End to End Solution Architect- Telco, Billing,crm

    3 months ago

    Jakarta, Indonesia IT Business Solutions Sdn Bhd Full time

    Your Responsibilities: To develop solution concept for new investments for respective business areas. Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors. Engage with Business User from all lines of business (Consumer, Home, Enterprise, Sales/Retail, Finance...

  • Senior, IT Architect

    3 months ago

    Jakarta, Indonesia IT Business Solutions Sdn Bhd Full time

    You have: Vast experience and exposure in one or more of these primary domains - BSS Core, CRM, Billing, Middleware and Integration, Touchpoint and Channels, Data Analytics, Enterprise Support System, Distribution and Supply Chain, Partner and Revenue Assurance, and Cloud Infrastructure. cyber security and agile development, with the ability to design,...