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Butler - Luxury Villa (Ubud)
3 weeks ago
A luxurious and exclusive villa located in the serene and picturesque area of Ubud, Bali offering an exceptional blend of luxury, comfort, and authentic Balinese charm, is looking for a Butler to join their team immediately.
**Requirements**:
- Minimum one year of experience as a Butler in a luxury hotel or high-end hospitality environment.
- Strong knowledge of luxury hospitality standards and guest service protocols.
- Excellent communication skills, both in English and Indonesian.
- Highly attentive to detail, ensuring personalised guest service and comfort.
- Ability to anticipate guest needs and offer proactive, discreet service.
- Well-groomed and professional appearance, with a commitment to maintaining high standards of cleanliness and presentation.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Flexibility to work in shifts, including weekends and public holidays.
- Experience with food and beverage service, event coordination, and room preparation is an advantage.
**Responsibilities**:
- Provide personalised and high-standard guest services, ensuring exceptional hospitality experiences.
- Anticipate and cater to guests' needs, offering proactive assistance and solutions to enhance comfort and satisfaction.
- Oversee room preparation and ensure that all amenities are ready for guest arrival, maintaining cleanliness and order.
- Assist with unpacking, packing, and organising guest belongings as requested.
- Coordinate and serve meals, beverages, and refreshments, maintaining impeccable presentation and service standards.
- Handle special requests and arrangements, including dining reservations, transportation, and event planning.
- Communicate effectively with other departments (housekeeping, kitchen, etc.) to ensure seamless guest service.
- Maintain guest privacy, discretion, and confidentiality at all times.
- Monitor guest preferences and ensure personalised service during future visits.
- Assist in managing guest check-in and check-out procedures, ensuring a smooth and welcoming experience.
**Benefits**:
Salary according to experience
BPJS
Service charge
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