Account Manager
2 weeks ago
**DSM - Bright Science. Brighter Living.DSM - Bright Science. Brighter Living.**
**Purpose of the position**:
The position has duel roles:
- Responsible for development and management of designated accounts including finished products and premixes
- Support the rest of the team on pricing of premixes and single vitamins to the markets.
- The Account Management role will be 70% of the time and pricing is at 30%
**Position content / Key areas of accountability/responsibility**:
**a) Managing Accounts**
- Establish strong customer relationships, while developing commercial opportunities and value propositions.
- Develop and maintain key account plans for assigned customers. Maintaining account plans and opportunity development through CRM.
- Setting sales forecasts and budget for assigned accounts.
- Coordinate premix formulation briefings, development and customer acceptance and approval. Responsible for filing of formulation and technical information/reports in accordance with existing quality system requirements.
**b) Pricing Designate**
- Work closely with the regional pricing team on the movement of vitamins in the markets and share same knowledge with the sales team
- Able to act quickly in the event to changes in the market place due to fluctuation in prices of vitamins and advise the team to re-work tenders and quotations
- Coordinate closely with supply chain planning on added requirements to our stocks for specific vitamins with changes in pricing
**b) Market Knowledge and Insights**
- Attendance at Industry events may be required, involving stakeholder engagement with customers.
- Good knowledge and understanding of movement of vitamins and impact to prices.
- Keep up to date with current national and international feed regulations and pertinent to DSM business.
- Will be responsible for preparing commercial pricing submissions to customers and tender submissions in consultation with the Head of Sales
**Educational level**:
- Tertiary qualification, i.e.: Bachelor’s degree in Animal Nutrition or Science or related field as a minimum.
**Required level of experiences**:
- Minimum 5 years’ experience in the animal nutrition & health, in feed additives or premix industry or in procurement
- Sound technical and practical understanding of animal nutrition and feed formulation across various species.
- Strong attention to detail and problem-solving skills along with marketing skills to be required to form strong customer relationships.
- A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
- Good communication skills to explain and convey ideas.
- A confident approach to meeting regulations and reporting problems.
- Good team working skills.
- Intermediate to advanced experience with Microsoft office.
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