Sales Account Executive

7 days ago


Jakarta, Indonesia Kuoni Tumlare Full time

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

Key Responsibilities
- To answer queries, offering advice, and introducing new products and services to customers.
- To manage existing accounts and business development activities to grow and exceed sales and margin targets.
- To act as the point of contact for clients.
- To ensure that a high standard of sales service is offered at all times in line with the client and our service-level agreements.
- To use commercial judgment on pricing and costing to maximize revenue and profit margin.
- To prepare and following up all contractual paperwork to ensure payment agreements are in place for every client as well as producing reports and meeting business deadlines.
- To monitor and reporting on sales performance analytics.
- To suggest innovative ideas to increase sales and improve customer experience.

To Succeed in the Role, You Should Have:

- Proven work experience as a Sales account executive.
- Hands-on experience with customer service.
- An ability to grasp client needs and to increase customer engagement.
- Solid knowledge of CRM software an MS office.
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Analytical and time-management skills.

We Are Looking for a Person With:

- Bachelor’s degree in any discipline ideally in Business Administration, Marketing, Travel & Tourism or relevant field.
- At least 3-5 years of Sales experience preferably from the following sectors: outbound travel; international airline or a B2B land operator.
- Excellent communication in written and spoken English to negotiate and present in English.
- Attention to detail and accuracy.
- The dedication to high performance and results.
- Thorough planning and organization skills.
- Behavior of customer focused, to be highly motivated and a good team player.

What We Offer:

- Opportunity to work in an international environment.
- Diverse & Inclusive culture.
- Learning and training opportunities for growth.
- Dedicated Employee Engagement Activities.



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