Student & Academic Services Officer - Dli Bandung

5 months ago

Bandung, Indonesia Navitas Full time

**BACKGROUND**

As part of its commitment to deliver education to more students in more parts of the world, Navitas has joined with Deakin University (AU) and Lancaster University (UK) in an innovative partnership to manage and operate a new joint university campus in Indonesia. For more, see bit.ly/NavitasDLI.

Bringing together a combined reputation for world-leading education and research, and extensive experience in international education, the Deakin University Lancaster University Indonesia campus will deliver the highest quality, affordable educational opportunities to Indonesian and international students, while also working to support the education, research and human capital priorities of the Indonesian Government. It will also advance Indonesia’s reputation as an appealing international education destination.

The Indonesia campus will be located in Bandung, West Java, which is recognised as an important and vibrant location for higher education in Indonesia. Students and teachers will be part of a thriving education community attracting diverse student cohorts from across Indonesia and globally.

Navitas as a Global Education provider will lead the operational delivery of the campus, building on its existing partnerships with both universities.

**ABOUT THE ROLE**

The Student and Academic Services Officer is responsible for providing high quality administrative and student support services to the DLI campus across a broad range of academic, student services and administrative functions.

The position acknowledges the interdependence of student and academic related matters, the importance of front counter student facing activities and back-office administration, as well as the need for areas of specialisation.

**THE PERSON WE SEEK MUST HAVE THE FOLLOWING**:

- Relevant qualifications and demonstrated work experience OR significant work experience within the education industry or related area, including experience in the Indonesian education system.
- Account Receivable experience.
- Demonstrated ability to meet deadlines and deal with competing priorities.
- Excellent attention to detail, including proofreading and editing skills.
- Demonstrated ability to relate well to students, professional and academic staff.
- Ability to independently resolve routine problems and issues.
- Sense of responsibility and commitment to education.
- Digital literacy (e.g. student information system or database, or customer relationship management systems) and experience.
- Excellent communication skills.

**DESIRABLE**:

- Work experience in a higher education environment.
- Demonstrated conversational fluency in English and Indonesian.

**HOW TO APPLY**

If you would like to apply, please submit your resume including a brief outline of your skills and experience as they relate to the role.

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