Ms Dynamics 365 CRM Functional
5 days ago
**Responsibilities**:
Lead and Manage multiple large projects.
Lead and facilitate the design and architecture sessions with clients.
Mentor other consultants in terms of PM, BA and/or Technical skills.
Be a PowerObjects University (PowerU) Instructor.
Implementation experience on MS CRM 2011, 2013 or 2015 on-premise, D365 etc.
Experience in gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules.
Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
Be an advisor to customers and other consultants.
Create Functional and Technical Specifications documentation for the project.
Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project.
Guide the project along through daily communications with the customer.
Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.
Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics CRM.
Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
Proficient in co-ordinating with Devlopment, Testing and Release Management Teams.
Ability to support the testing team during the SIT, UAT, Pre-production and production environments.
Ability to support user queries with the right spirit and optimal resolution time.
**Qualifications**:
Bachelor’s degree or equivalent work experience
**Skills**:
Excellent verbal and written communication.
Professional demeanor.
Project Design and Gap Analysis, solutioning to Large clients in MS CRM Projects.
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