Site Reliability Engineer

7 months ago

Bandung, Indonesia Dropsuite Full time

**S **ite **Reliability **Engineer**

**(Full-time, Hybrid, Bandung Indonesia)**

**About Dropsuite**
Dropsuite (listed DSE:ASX) safeguards business information. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses. Our mission is to help business stay in business. Dropsuite performs billions of backups per day for organizations in more than 100 countries around the globe.

Dropsuite is known for its team of ‘hungry owners.’ We are hungry to win and tenacious, but at the same time we all are owners: we do not cut corners and always seek to do the right thing. We are experts in what we do, are highly customer focused and we _love _solving problems. We play as a team, where respect is one of our key values and we see helping others as a priority.

**About the Role**

They specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with varied interests in algorithms and distributed systems.

**What will you be doing**
- Build, Expand, and Run our production environment on the Google Cloud Platform.
- Manage, configure, and troubleshoot cloud infrastructure issues, storage (block and object), K8s (GKE), networking (VPCs, proxies, and CDNs), and administer high-availability PostgreSQL, clusters, and other cloud services.
- Measure and optimize system performance by monitoring availability and taking a holistic view of system health.
- Create sustainable systems and services through automation and uplift.
- Capable of documenting the physical architecture of a system. Able to map logical architecture to physical architecture.
- Build or Implement monitoring that alerts on symptoms rather than on outages.
- Provides emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed.
- Work collaboratively with cross-functional distributed teams in engineering, QA, and product management in all phases - requirements, development, testing, launch/release, and documentation
- Partner with development teams to improve services through release procedures.
- Participate in system design consulting, platform management, and capacity planning.
- Able to use an escalation matrix to bring the right talent to a conversation.
- Bachelor’s degree in computer science or a related field
- Preferably one cloud certification in GCP, AWS, or Azure (with the same level or higher) E.g.: AWS Certified SysOps Administrator - Associate
- E xperienced in the following technologies: Google Cloud Platform (GCP), Bitbucket Pipeline, Jenkins, GIT, Terraform, UNIX and Power-shell Scripting, JIRA, Chef, Ansible, Docker, and Kubernetes
- Minimum 5 years of experience in System Operation
- Experience creating and maintaining monitoring and alerting capabilities using tools like CloudWatch, Datadog, Grafana, Zabbix, or OpenSearch
- Familiar with (Functional and OO) one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
- Familiar with big data pipeline deployment is a plus.
- Able to run a severity 0 troubleshooting call with the cross-functional team.
- An eye towards pushing our capabilities forward and innovating to continually improve
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Good interpersonal skills, oral and written skills, with the ability to present ideas
- We are a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy. We are looking for someone who can identify with these values.

**What we offer**
- Competitive compensation
- Health insurance
- Social Security (BPJS Ketenagakerjaan )
- Hybrid working model
- 12 Days of Annual Leave
- Growth opportunities
- Work in a global company with meaningful work, highly skilled colleagues and an amazing culture

**Posting Statement**
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

**_Please note that only applicants _**_residing _**_and eligible to work in Bandung Indonesia will be considered._

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