Villa Manager Operations Manager

6 days ago


Denpasar, Indonesia PT. Koseismik Matahari Indonesia Full time

**Job Description: Villa Manager / Operations Manager**

**Position Title**: Villa Manager / Operations Manager

**Location**: Canggu/Pererenan - Remote/Hybrid work schedule.

**Employment Type**: Full-Time

**Position Summary**

**Key Responsibilities**

**1. Guest Services**:

- Welcome guests during check-in and ensure they are familiar with the property’s features and amenities.
- Provide personalized service to meet guest needs and exceed expectations.
- Handle check-outs, ensuring smooth transitions and addressing any feedback or concerns.

**2. Communication and Issue Resolution**:

- Act as the main point of contact for guests during their stay, promptly addressing any inquiries or concerns.
- Coordinate and communicate with maintenance, housekeeping, and other staff to resolve issues efficiently.
- Maintain clear communication with guests regarding property rules, local recommendations, and additional services.

**3. Operations Management**:

- Oversee daily villa operations, including cleanliness, maintenance, and inventory checks.
- Schedule and supervise housekeeping, repairs, and any third-party services.
- Monitor villa supplies and ensure timely replenishment of essentials.

**4. Customer Experience**:

- Create a welcoming and memorable experience for all guests by anticipating their needs and delivering exceptional service.
- Collect and manage guest feedback, using it to improve service quality and villa standards.

**5. Administrative Duties**:

- Maintain accurate records of bookings, guest details, and operational expenses.
- Ensure compliance with property management regulations and safety standards.
- Prepare weekly and monthly reports for management, summarizing guest feedback, operational updates, and financial performance.

**Qualifications**
- **Experience**: 2+ years in hospitality, property management, or a similar guest-focused role.
- **Skills**:

- Exceptional communication and customer service skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in property management software and tools.
- Ability to multitask and prioritize in a dynamic environment.
- **Attributes**:

- Friendly, professional demeanor with a focus on guest satisfaction.
- Attention to detail and a proactive approach to managing operations.
- Flexible and able to adapt to changing circumstances.

**What We Offer**
- Competitive salary and potential performance-based incentives.
- Opportunity to work in a stunning environment with a supportive team.
- Professional growth opportunities in the hospitality and property management field.

**Join our team and play a pivotal role in creating unforgettable stays for our guests**

Application Deadline: 02/28/2025


  • Villa Manager

    2 weeks ago


    Denpasar, Indonesia PT. Elevate Property Management Full time

    About Us: We luxury villa management located at, using smart technology to provide top-tier service. Our digital systems help us manage properties efficiently, ensuring every guest has a memorable experience. Key Responsibilities: 1.Manage daily operations across several villas, ensuring cleanliness, maintenance, and guest satisfaction. 2.Lead and train...

  • Villa Attendant

    4 weeks ago


    Denpasar, Indonesia Exotiq Villa Holidays Full time

    Villa Management Company is hiring a Villa Attendant for Umalas area ( Bali), starting ASAP with the following requirements: - Male/ Female - min 2 years experience in villa as a Villa Attendant is a MUST - Strong multi tasking - Understand and able to speak and write English - Commitment to a high level of customer service - Honest, highly responsible,...

  • Villa Manager

    3 weeks ago


    Denpasar, Indonesia The Bali Expert Full time

    **Villa Manager Wanted - Urgent Hiring!** **Location**: Canggu, Bali **Start Date**: Immediately **About the Role**: **Key Responsibilities**: **Full Villa Oversight** - Ensure the villa is well-maintained, clean, and running smoothly. **Staff Hiring & Supervision** - Recruit and manage a reliable **maid, gardener, and pool technician**. **Guest & Client...

  • Villa Manager

    1 week ago


    Denpasar, Indonesia PT. Wisata Alam Sejati Full time

    **PLEASE DO NOT APPLY TO THIS JOB IF YOU DON'T HAVE ANY RECENT EXPERIENCE AS VILLA MANAGER FOR AT LEAST 2 YEARS.** **WE WILL NOT RESPOND TO ANY CANDIDATES WITHOUT VERIFIABLE EXPERIENCES AS VILLA MANAGER FOR AT LEAST 2 YEARS.** We own and operate two new mid-market four-star boutique hotels in inland Sanur (less than ten minutes apart) and are looking to...


  • Denpasar, Indonesia Seascape Luxury Resort & Spa Uluwatu Full time

    Assistant Villa Manager - Join Immediately - Min 1 year experience in the same position - Flexibility to respond to arrange of different work situations - Able to work as a team and ability to work under pressure - Strong interpersonal and communication skill - Energetic and positive individual


  • Denpasar, Indonesia CV RESVILA Full time

    Kualifikasi: Lulusan D3/S1 Perhotelan dan Pariwisata Mampu berbahasa Inggris secara aktif (lisan & tulisan) Usia 22-40 tahun Memiliki pengalaman kerja di bidang perhotelan dan villa management lebih diutamakan Mampu bekerja dalam tim, serta memiliki kemampuan komunikasi yang baik Menguasai operasional hotel dan manajemen villa Tanggung Jawab: Mengelola...

  • House Manager

    1 week ago


    Denpasar, Indonesia Villa Fiji Full time

    We are looking for a full time house manager. Someone with hotel experience, speak English fluently. Know how to manage people, recruiting, schedule and supplier contact Will manage check in/check out/ guest relations. Salary from 6-10 MIO

  • Villa Manager

    2 weeks ago


    Denpasar, Indonesia Ini Vie Hospitality Full time

    **QUALIFICATION**: - **Min 2 years experience.**: - **Work placement in Seminyak/Canggu Area**: - **Has positive attitude, service oriented, passionate, professional with dynamic personality**: - **Loyal, honest, and high motivated for a long-term collaboration**: - **Flexibility to respond to arrange of different work situations**: - **Great Team...

  • Operation Manager

    2 weeks ago


    Denpasar, Indonesia food distribution Full time

    Job Description: - Strategically lead and make perfect schedule to ensure day to day operation well planned and maintained - Excellent ability to delegate responsibilities while maintaining organizational control and monitoring distribution and Warehouse operations. - Highly trained in operation schedule management and solution. - Three or more years of...

  • Accounting Manager

    1 week ago


    Denpasar, Indonesia Pertama Property Full time

    Responsibilities - Leading, training and supporting the Accounting & Purchasing Teams - In charge for processing all company financial data and taxes accurately - Managing accounts payable, banking, cash flow, and investigating discrepancies - Handling payroll, BPJS and taxes alongside Human Resources Manager - Reconciling company’s expenses and property...


  • Denpasar, Indonesia The Pavilions Bali (Mata Hijau Indonesia) Full time

    Assistant Housekeeping Manager - Minimum two years supervisory experience in Housekeeping department - Maintain high levels of room cleanliness and deliver an exceptional in-villa dining experience - Comfortable with administering HSK resources and inventory control - Butler and/or F&B service experience highly desirable - Strong team player with attention...


  • Denpasar, Indonesia impi Management Full time

    **Placement: Corporate Impi Hotels Management** **Job Descriptions**: - Provide leadership and guidance to the Operation Manager at each hotel to ensure consistent performance and guest satisfaction - Develop, implement, and oversee corporate-level operational strategies and standards - Monitor and analyze performance metrics for each property, identifying...


  • Denpasar, Indonesia Concord Services Bali Full time

    An Inbound Destination Management company, is seeking a Dynamic and Experienced **Operations & Reservations Manager** If you are passionate about the Travel Industry and, Have Exceptional Leadership Skills, and Thrive in a Fast-Paced Environment, we’d love to hear from you! **OPERATIONS & RESERVATIONS MANAGER REQUIREMENTS**: - Fluency in English...


  • Denpasar, Indonesia AYANA Hospitality Full time

    We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali. **Summary of Responsibilities**: - Greet guests and provide outstanding customer service - Check guests in and out of the hotel - Answer and direct...


  • Denpasar, Indonesia Concord Services Bali Full time

    **Exotic Diving Resorts in Indonesia are Looking for a** **GROUP OPERATIONS MANAGER based in BALI** - **Position Overview**:_ - **Requirements**:_ - Bachelor’s Degree in Hospitality Management, Business Administration, or a Related Field - Very Good English Skills - Minimum 7 years Experience in the Hospitality Industry (3 years in a Senior Management...

  • Part Time Front Desk

    2 weeks ago


    Denpasar, Indonesia PT. Wisata Alam Sejati Full time

    **Part Time Front Desk (Night Shift) Thursday and Saturday 4 pm - 12 midnight** WE ARE LOOKING ONLY CANDIDATE WHO LIVES NEAR SANUR OR WANTS TO RELOCATE NEAR SANUR. APPLICANTS WHO IS CURRENTLY NOT LIVE IN BALI, WILL NOT BE CONSIDERED FOR THE POSITION. PLEASE DO NOT APPLY TO THIS JOB IF YOU DO NOT HAVE ANY RECENT EXPERIENCE AS FRONT DESK FOR AT LEAST 1...


  • Denpasar, Indonesia PT. Marintur Bali Full time

    Assistant Manager in Reservation & Operation Department (Ladies or Gents) for Tour & Travel Agency in Denpasar Bali. Monitoring Reservation & Operation Department jobs result, make corespondance to overseas partner and to supplier. Checking the tour file, etc English both oral and written Team Work Well knowledge about tourism in Bali and Java Attach...

  • Reservation

    1 week ago


    Denpasar, Indonesia Madhava Enterprises Full time

    We are a middle to high-end property marketing management start-up focusing on short & long term rental such as hotel, villa, glamping and various accommodation types in Bali. **JOB POSITION** Reservation Support - Handle enquiries concerning reservations and ensure that all enquiries are replied within 24 hours. - Giving recommendations for alternative...

  • Resort Manager

    2 weeks ago


    Denpasar, Indonesia impi Management Full time

    **Placement: Amnaya Resort Kuta** **Job Descriptions**: - Provide leadership and guidance to the Operation Manager at each hotel to ensure consistent performance and guest satisfaction - Develop, implement, and oversee corporate-level operational strategies and standards - Monitor and analyze performance metrics for each property, identifying opportunities...

  • Legal Officer

    1 week ago


    Denpasar, Indonesia Kanaan Holding Full time

    Kanaan Holding, a prominent company established in Indonesia, has successfully diversified its operations across various industries. These include real estate development, property investment, hospitality management and villa rentals. We are seeking an experienced **Legal Officer** to join our team. **Requirements**: - Bachelor's Degree in Law. - At least...