Cs Manager

Overseeing the CS-Sales teams
- Training and managing CS-Sales Teams
- Focus monitoring target online sales
- Experience handle market place, order online and WhatsApp
- Experience to handle CRM
- Setting customer satisfaction targets and working with the team to meet targets consistently
- Monitoring Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
- Creating customer loyalty programs to increase revenue and improve client retention
- Establishing customer service policies and procedures
- Staying updated on developments in the customer services field
- Minimum Bachelor degree any-field
- Strong Leadership
- Available to shift
- Having minimum 2 years as leader and 6 years as customer service and sales at E-commerce industry

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