Cx Senior

6 months ago


Jakarta, Indonesia PT. Jaringan VNT Indonesia (VNT Networks) Full time

**Requirements**:

- Cultivate strong relationships with existing customers to foster loyalty and satisfaction.
- Proactively identify and address customer needs to maintain positive experiences.
- Track customer interactions across online and offline channels, devices, and touchpoints for a holistic view of their journey.
- Conduct thorough research and surveys to understand customer preferences and profiles.
- Maintain and organize the existing customer database for personalized interactions and efficient communication.
- Develop and execute action plans based on survey findings to continuously improve the customer experience.
- Utilize strategic upselling techniques to enhance customer value while meeting their needs effectively.
- able to drive and have a driver's license

Jenis Pekerjaan: Penuh Waktu

Upah: Dari Rp1 per bulan



  • Jakarta, Indonesia Cisco Systems Full time

    Cisco's Customer Experience (CX) organization is one of Cisco’s fastest growing teams. The ASEAN CX Customer Delivery team is looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers. What You Will Do - The CX Delivery manager will lead customer delivery and own the CX (Customer Experience)...

  • Manager Cx Retention

    2 weeks ago


    Jakarta, Indonesia Philip Morris International Full time

    Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

  • Marketing Strategist

    5 months ago


    Jakarta, Indonesia FWD Insurance Full time

    PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

  • Marketing Strategist

    6 months ago


    Jakarta, Indonesia iSearch Indonesia Full time

    **PURPOSE**: Partnering with brand & marketing (B&M), customer experience (CX) and corporate communication (Cor-Comm), Marketing Strategist & Insight is responsible for coordinating the B&M, CX and Cor-Comm business plan, integrating and monitoring all related KPIs, complete extensive research to identify new marketing opportunities, innovation, and...

  • Product Consultant

    5 months ago


    Jakarta, Indonesia Elabram Full time

    Job Description Conducting market research to understand the target audience's needs, pain points, and preferences. Gathering and analyzing customer data to tailor solutions to specific requirements. Creating and sharing informative content such as brochures, whitepapers, case studies, and product demos. Conducting live or virtual demos to showcase the...

  • Manager Nps

    6 months ago


    Jakarta, Indonesia PT HM Sampoerna Tbk. Full time

    Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...


  • Jakarta, Indonesia KANTAR Full time

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Senior Research Executive, Quantitative South Jakarta, Indonesia The primary responsibility is to provide day to day support to Directors and Managers...


  • Jakarta, Indonesia VML Full time

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...


  • Jakarta, Indonesia Cisco Systems Full time

    **What You'll Do** - Meet with Customers and Partners to understand their business objectives and challenges while considering how Cisco’s portfolio could accelerate their transformation. - Qualify opportunities by ensuring Cisco’s & partner / sub-contractors’ portfolio of solutions meets those objectives and challenges - Work with the Cx Product...

  • Solution Engineer

    6 months ago


    Jakarta, Indonesia Infobip Ltd Full time

    A Solution Engineer is an individual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. The engineer in this role participates in the activities for Infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the...


  • Jakarta, Indonesia Microsoft Full time

    Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted...

  • Procurement Manager

    6 months ago


    Jakarta, Indonesia Microsoft Full time

    Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted...


  • Jakarta, Indonesia Cisco Systems Full time

    **What You'll Do** - Meet with Customers and Partners to understand their business objectives and challenges while considering how Cisco’s portfolio could accelerate their transformation. - Qualify opportunities by ensuring Cisco’s portfolio of solutions meets those objectives and challenges - Work with the Product Management team to create new service...