Collection Specialist

4 months ago


Jakarta, Indonesia PT Lentera Dana Nusantara Full time

Negotiate with users to collect the payment
- Active listening to identify user’s problem
- Educate and provide solutions for users
- Collecting debts through a phone call.
- Make a daily report on the results of collecting debts.

Requirements:

- 2+years' experience of working on a Collection Specialist position
- Profound knowledge of collection techniques and billing procedures
- Good knowledge of legal regulations in the debt collection area (such as FDCPA)
- Easy working with targets
- Excellent communication skills٫ both written and oral
- Stress-resistant and productive
- Good level of problem-solving and negotiation skills
- Good practical experience with Office and databases

**Job Type**: Contract
Contract length: 12 months


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