Application Engineer

6 months ago

Surabaya, Indonesia Ecolab Full time

**What’s in it For You**:

- You will join a large growing company and work with some of our leading customers
- Access to best in class resources, tools, and technology
- Receive a company service vehicle for business & personal use
- Opportunity for a long-term, advanced career path in service, sales, corporate accounts or management
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

**What You Will Do**:

- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
- Follow Ecolab safety guidelines and incident reporting requirements

**Qualifications**:

- Bachelor’s degree or Master’s degree in chemical engineering
- Min 1-2 years of experience in Water treatment or specialty chemical industry experience
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- You have the ability to interact effectively with others, including senior-level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
- Knowledge of English is important
- You have strong relationship skills.

**About Nalco Water**:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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