Current jobs related to Customer Relationship Management Officer - Bogor - PT Gema Mulia Semesta (SOUVIA)

  • Customer Relationship Officer

    2 weeks ago

    Bogor, Indonesia NGESTI PRIMA MAKMUR Full time

    Persyaratan: - Wanita, Usia Maksimum 27 Tahun - Pend. min. SMA/SMK/D3 sederajat - Mampu mengoperasikan Ms. Office dengan Baik - memiliki kemampuan komunikasi yang baik dan berpenampilan menarik. - memiliki kemampuan lebih seperti desain grafis menjadi nilai lebih. - bersedia mengikuti waktu kerja yang ditentukan senin s/d sabtu - lokasi kerja : Kota...

  • Sales Officer

    3 weeks ago

    Bogor, West Java, Indonesia PT Bumi Aki Boga Full time

    Get AI-powered advice on this job and more exclusive features.Talent Acquisition | Recruitment ConsultantWe are seeking a dynamic and results-driven Sales Officer to join our restaurant team. The ideal candidate will be responsible for driving sales, attracting new customers, and maintaining strong relationships with existing clients. They will develop and...

  • Relationship Officer

    2 weeks ago

    Bogor, Indonesia PT Epik Properti Indonesia Full time

    Persyaratan Pria usia max 35 Tahun Minimal lulusan D3/D4/S1 Semua jurusan Memiliki pengalaman mínimal 1 tahun di Bank Berpengalaman dalam operasi pembiayaan kredit rumah/KPR Dapat menggunakan Microsoft Office Dapat berkomunikasi dengan baik Dapat mengendarai kendaraan pribadi Memiliki SIM A/C aktif Bersedia bekerja secara mobile Domisili Parung Panjang...

  • Customer Service

    5 days ago

    Bogor, Indonesia Summarecon Full time

    **Requirements**: - Male or female - Aged 25 to 30 years old - Minimum Bachelor's degree in Communication Studies, Management, or other relevant fields - Having at least 2 years of experience as a Customer Service/Frontliner/Customer Relations Officer - Possessing good communication skills - Having an attractive and neat appearance - Able to communicate...

  • Customer Service

    4 weeks ago

    Bogor, Indonesia Sinergi Performa Cipta Full time

    About the Assignment: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

  • Customer Service

    2 days ago

    Bogor, Indonesia Sinergi Performa Cipta Full time

    About the Assignment: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

  • CRM Officer

    2 weeks ago

    Bogor, Indonesia PT Gema Mulia Semesta (SOUVIA) Full time

    Implement all CRM business processes through and through based on standard operating procedure and guidance which has been made along with other CRM Officers and Head of CRM. Build rapport and establish a good relationship with existing customers to ensure customers’ needs and concerns are met efficiently and effectively and execute all CRM strategies to...

  • Operational Front Office

    2 weeks ago

    Bogor, Indonesia Eva Hotel Group Management Full time

    Pria, usia maksimal 30 tahun - Pendidikan mínimal SMA/Sederajat - Pengalaman mínimal 1 tahun sebagai Front Office/Receptionist - Memahami alur kerja Front Office - Memiliki kemampuan komunikasi yang baik - Penempatan di Hotel Semeru, Bogor

  • Finance & Office Administration Manager

    3 days ago

    Bogor, Indonesia Kemin Full time

    Overview: **Reports To**: Country President, Kemin Indonesia **Overall Function**: The Finance & Office Administration Manager’s overall responsibility is to handle the full-set of financial accounts and taxation matters, perform administrative duties for the company, as well as oversee the customer service and logistics functions. This is a newly...

  • Customer Relation Officer

    4 days ago

    Bogor, Indonesia PT. Tri Mandiri Group Full time

    Berpenampilan menarik usia maksimal 30 thn - Min. Pendidikan D3/S1 jurusan Humas, Perhotelan dan Komunikasi - Memiliki komunikasi yang baik - Memastikan kepuasan pelanggan sesuai dengan standarisasi - Memiliki pengalaman di bidang otomotif lebih di sukai - Menangani dan menindaklanjuti komplain customer kepada pihak yang berkepentingan (Head Office dan...

  • B2b CRM Supervisor

    4 days ago

    Bogor, Indonesia PT Gema Mulia Semesta (SOUVIA) Full time

    Lead & manage the systems, technologies, strategies and processes that help companies manage their relationships with existing & potential customers to increase repeat order revenue. Build strong relationships with priority customers through online & offline strategies. Lead strategies & execution to improve customer experience. Manage loyalty programs to...

  • Relationship Officer

    2 weeks ago

    Bogor, Indonesia PT SWAKARYA INSAN MANDIRI SPESIALIS FINANCE Full time

    Menjalin hubungan baik dengan nasabah dan memperbarui informasi nasabah secara akurat dalam sistem Adira. 2. Melakukan penjualan sesuai ketentuan dan target yang ditetapkan oleh Relationship Head. 3. Menjelaskan, menawarkan, dan merekomendasikan produk pembiayaan Adira dengan jelas untuk mendorong pembelian ulang (repeat order). 4. Memproses aplikasi...

  • Management Investement Relationship

    2 weeks ago

    Bogor, Indonesia PT Elang Anugerah Mulia (Gemilang Realty) Full time

    Persyaratan Pria dan Wanita Usia maksimal 35 Tahun Pendidikan Minimal S1 Pandai Berkomunikasi dan bersosialisasi Berdomisil di Wilayah Bogor Diutamakan Tanggung Jawab Memiliki Pengetahuan tentang funding, Banking, Investment dan analisa keuangan lainnya. Diutamakan mempunyai background Syariah Mahir mengoperasikan Ms. Office Memiliki skill yang baik dalam...

  • Relationship Officer

    1 week ago

    Bogor, Indonesia PT SWAKARYA INSAN MANDIRI SPESIALIS FINANCE Full time

    **Deskripsi Pekerjaan**: - Menjaga hubungan baik dengan nasabah menggunakan strategi yang telah ditetapkan. - Mengidentifikasi kebutuhan nasabah dan menjual produk/solusi Adira. - Memastikan proses penjualan berjalan sesuai dengan ketentuan dan target yang telah ditetapkan. - Menjelaskan, menawarkan, dan merekomendasikan Produk Pembiayaan Adira sesuai...

  • Customer Development Executive

    2 weeks ago

    Bogor, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology....

  • Sales Officer

    3 weeks ago

    Bogor, West Java, Indonesia PT Bumi Aki Boga Full time

    We are seeking a dynamic and results-driven Sales Officer (Wedding & Social Events) to join our team. This role is responsible for generating sales and maximizing revenue through weddings, social gatherings, and private events at our restaurant. The ideal candidate will have a strong background in event sales, excellent customer service skills, and a passion...

  • Sales Manager

    2 weeks ago

    Bogor, Indonesia Reeracoen Indonesia Full time

    15,000,000 IDR ~ 30,000,000 IDR - Bogor- Education: Bachelor Degree in any major - Language: English Business Level - Experience: 6-10 years in the sales field - Having experience working with design interior - Having Driving License (SIM A/SIM C) **About work**仕事内容について**: Leads all sales and account/planning, forecasting, reporting, and...

  • Restaurant Sales Growth Specialist

    6 days ago

    Bogor, West Java, Indonesia PT Bumi Aki Boga Full time

    At PT Bumi Aki Boga, we are committed to delivering exceptional customer experiences.Job DescriptionWe are seeking a dynamic Sales Officer to join our team.The ideal candidate will be responsible for driving sales, attracting new customers, and maintaining strong relationships with existing clients.Sales & Business Development:Identify and target potential...

  • Cafe Manager

    3 days ago

    Bogor, Indonesia Teras Jahe Full time

    **Qualifications**: - Male / Female and minimum Diploma 3 - Minimum 2 years experiences in FnB - Is comfortable working with targets - Good communication skill and Strong Leadership - Good personal attitude and good looking - Priority Bogor area **Job Descriptions**: - Manage and develop all team member - Oversee all day-to-day operations, ensuring...

  • General Manager

    3 days ago

    Bogor, Indonesia AYANA Hospitality Full time

    AYANA Hospitality is looking for a visionary and results-oriented General Manager to lead the Riverside Golf Bogor. In this key leadership role, you will be responsible for overseeing all aspects of the golf course's operations, enhancing the guest experience, and driving business growth. **Responsibilities**: - Develop and implement strategic plans to...

Customer Relationship Management Officer

1 month ago

Bogor, Indonesia PT Gema Mulia Semesta (SOUVIA) Full time

Implement all CRM business processes through and through based on standard doperating procedure and guidance which has been made along with other CRM Officers and Head of CRM

Build rapport and establish a good relationship with existing customers to ensure customers’ needs and concerns are met efficiently and effectively and execute all CRM strategies to increase customer retention and overall revenue

Conduct customer profiling and research from the existing customer database based on these categories; order history, industry sector, and key person/person in charge; as well as do continuous research and database updating to maximize the efficiency of the CRM data

Decide on which customer to visit and make a schedule/appointment through online channels

Conduct in-person effective communication with customers through various channels and methods to probe, provide and deliver the latest product knowledge or service, or any other inquiries regarding their needs, or follow-up on consumer complaints

Promote, cross-sell, and up-sell products, services, and packages to maximize sales opportunities during in-person communication with existing customers

Document and maintain records of consumer conversations including details of questions, complaints, and comments as the visitation result

Forward or refer the information to Sales Closing Officer from the visitation result if the customer’s needs are categorized as qualified leads, information as follows: product category/name, product quantity, delivery time and date, and price

Take feedback and rectify issues experienced by existing customers to ensure they are satisfied with Souvia’s services or products and then refer unresolved consumer complaints or needs to Head of CRM for further investigation; as well as aim to improve the organization’s overall customer satisfaction ratings

Receive constructive feedback from Head of CRM and from Chief of Sales as well to improve day-to-day job performance; also make daily, weekly, and/or monthly reports to Head of CRM and responsible for the development of a loyalty program for existing customers and create the flow of the development.
A well-groomed male or female with maximum age of 30 years old this year

Must possess at least Bachelor's Degree in any education major, a degree in Communication or Public Relation may be an advantage

Have at least 1 year of working experience in the Customer Relation field or equivalent experience in Sales B2B Business

Possess or quickly develop good negotiation and conflict resolution skills

Able to build a positive working relationship with clients or customers

Well-developed time management skills including the ability to identify, prioritize and complete tasks and schedules in an effective and timely manner

A team player and able to work in a fast-paced environment with target and detail-oriented

Willing to be placed in Bogor, West Java area and attend an off-site business meeting or visitation when necessary.