Product Manager

7 months ago

Jakarta, Indonesia Workmate Full time

**About Workmate**

At Workmate, we're transforming how businesses and frontline workers connect, offering a direct path to a workforce that's both reliable and readily available.

Our platform streamlines the process of finding and managing staff, granting businesses the agility to adapt and workers the opportunity to secure jobs that suit their skills and lifestyle.

Leveraging technology, we cut through the complexity of hiring. Businesses get fast access to flexible staffing solutions, while workers enjoy a consistent flow of jobs, instant payment, and the autonomy to decide their work schedule.

Our vision is a future where work is flexible, opportunities are abundant, and both businesses and workers can achieve their full potential. Workmate is more than a job platform; it's a movement towards a workforce that's empowered, satisfied, and resilient.

Welcome to Workmate - where work meets flexibility, reliability, and opportunity.

**Who you are and whom we’re seeking**:

- **You are a skilled communicator**. The team, our clients and workers span across Singapore, Thailand and Indonesia. Being able to articulate and communicate complex concepts into simple terms is a must to our business.
- **You are extremely driven for growth; personally and professionally.** You are seeking new ways to grow the business, you are constantly inspired by other peers in the tech industry. You share knowledge you have gathered with the team and you are a sponge when knowledge is shared. You proactively seek out any new knowledge that is required to fulfill your goals.
- **You are focused and can say “no”.** You can talk at a thousand feet view strategically with the CEO but then you can focus and describe specific solutions to engineers. You will be constantly inspired with new ideas from the team and barraged with feature requests from clients, but you are disciplined enough to cut out the noise and focus on your goals (We use OKRs a lot).
- **You are a true detective;** you are obsessed with getting to the root cause (ie, the 5 whys) and not accepting an answer “just because it’s always been done like that”. You can clearly articulate the right questions to stakeholders and customers to understand the core issues and be able to paraphrase those back to establish a common understanding.
- **You love talking to humans.** You are willing to take the time to prototype ideas with customers and validate any new solutions and seek out real meanings to customer feedback.
- **You are more concerned about the **_why_** rather than the **_how_**.** The only way we can keep moving forward and being innovative is to constantly re-assess why we are doing things. How can current processes be re-assessed from first principles to enhance customer lives, keep the company innovative and keep growing?
- **You share the same social drive to enhance people’s lives.** You want to make a social impact and take pride in working for a company that is putting your average low skilled worker as the main customer.
- **You are ready to be wrong.** We believe the best ideas and solutions come from debate and putting an idea through the gauntlet. You are aware of this and will present your ideas in a manner that invites criticism and are willing to change your solutions based on feedback.
- **You are data driven.** You always seek out how to quantify all aspects of work. Whether it's quantifying goals through OKRs or quantifying the outcome of your solution, you use data to make solid decisions and win debates.

**Being a Product Manager at Workmate: The value of Outcome, not Output.**

Product management is NOT managing projects. Nor is it babysitting engineers or taking orders from clients. Product management is about discovering and defining problems.

At Workmate, we have a rigorous process for problem discovery and definition. We won’t even step into the solution space until PMs can accurately describe problems, get agreement from peers, engineers and stakeholders that the problem is agreed upon. This will take 60% of your time.

Afterwards, solutions will be presented, debated, prototyped, validated, built and monitored. Oh yeah, and you won’t be blocked or “under resourced”.

**What you’ll do at Workmate**:

- Talk to customers and end users, and become an expert on how they work.
- Along with leadership, help develop and build alignment around product strategy for your area.
- Do all the things you’d expect from a PM, like driving planning and prioritization, defining and tracking key metrics, collaborating on marketing, messaging, positioning, and go-to-market plans
- Work cross functionally with Workmate’s teams to develop concepts and troubleshoot issues

**We’d love to hear from you if you have**:

- 5+ years of Product Management experience
- Experience working on a marketplace platform
- Proven track record of building, scaling, and shipping high-quality products in dynamic and high growth environments
- S

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