Service Delivery/technical Manager
4 months ago
Mendukung layanan customer melalui kegiatan teknis dan administratif
- Membuat perencanaan kegiatan
- Mengawasi pekerjaan team baik yang bersifat rutin maupun project
- Membangun sistem atau regulasi untuk produktivitas team
- Mengambil keputusan untuk hal-hal terkait pekerjaan
- Menyusun dan menyampaikan laporan pelayanan
- Memberikan arahan teknis kepada team
- Berpartisipasi dalam pelatihan anggota tim baru
- Melakukan evaluasi kinerja team
- Melakukan update terkait teknologi terbaru yang dapat diimplementasikan
**Kualifikasi Minimum**
- Berpengalaman sebagai Coordinator atau Supervisor mínimal 3 tahun di bidang IT, lebih diutamakan pengalaman di bidang Telekomunikasi atau Jaringan
- Memiliki leadership skills yang baik
- Memiliki management skills yang baik
- Memahami standard K3 untuk teknisi lapangan
- Terbiasa untuk melakukan koordinasi dan memimpin team
- Fasih dalam penggunaan Google Workspace atau Microsoft
- Pendidikan terakhir mínimal S1 Teknik Informatika/Sistem Informasi
- Menguasai network troubleshooting dan network maintenance
- Memiliki kendaraan pribadi
- Memiliki SIM C dan SIM A
- Familiar dengan perangkat - perangkat IT
- Memiliki communication skills yang baik
- Memiliki Sertifikasi Aktif CCNA/MTCRE
- Bersedia bekerja pada akhir pekan atau hari libur nasional dan berpergian keluar kota
- Penempatan: Bandung
**Education**:
- S1 (preferred)
**Experience**:
- IT Coordinator/Spv: 3 years (required)
License/Certification:
- Sim A and C? (required)
- CCNA/MTCRE (required)
Application Deadline: 09/30/2024
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