Customer Service Premium
5 months ago
DepartmentOperations- LevelEntry Level- LocationIndonesia - SoloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- ** Manage and resolve customer-related issues and escalations**:
- ** Be the voice of customers to provide feedback to the company**:
- ** Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives**
**Requirements**:
- ** Minimum diploma or bachelor's degree from any major**:
- ** At least 1 - 2 years of experience in Customer Service area**:
- ** Strong interpersonal communication skills, detail-oriented person, and good organizational skills**:
- ** Willing to work in shifts and has a big interest working in an e-commerce company**:
- ** Placement is in Solo for 3-6 months contract based
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Customer Service Premium
5 months ago
Surakarta, Indonesia Shopee Full timeDepartmentOperations- LevelEntry Level- LocationIndonesia - SoloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Customer Service
5 months ago
Surakarta, Indonesia Ozeva Technology Full timeJl. Kapten Mulyadi 52A, Solo 57121 OR ( **NOTE**: Attachment size that is greater than 500 KB will be rejected.) - Job Location - Solo, Indonesia - Responsibilities - Handles customer's enquiry, feedbacks or complaints - Build and maintains good relationship with existing and prospective customers - Answers questions regarding company's products and...
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Customer Service Provider
5 months ago
Surakarta, Indonesia PT. Mitracomm Ekasarana Full timeKualifikasi: - Pria/Wanita - Maksimal Usia 26 Tahun - Minimal Pendidikan D3/S1 Semua Jurusan - Service Oriented - Pengalaman 6 bln sebagai CS - Berpenampilan Menarik Job Desc: - Menangani complain dari customer secara face to face - Mengidentifikasi, mengevaluasi complain customer - Menawarkan produk kepada customer **Salary**: Rp2,600,000 - Rp3,000,000...
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Trainer Customer Service
2 months ago
Surakarta, Indonesia Ella Skin Care Full time**TRAINER CUSTOMER SERVICE** **JOBDESC**: - Mengidentifikasi kebutuhan pelatihan tim customer service dan menyusun rencana pelatihan yang sesuai. - Mengembangkan materi pelatihan yang menarik, interaktif, dan sesuai dengan kebutuhan bisnis. - Mengkoordinasikan dan melaksanakan sesi pelatihan baik secara langsung maupun virtual. - Memberikan feedback dan...
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Customer Service Provider
5 months ago
Surakarta, Indonesia PT. Mitracomm Ekasarana Full timeKualifikasi: - Pria/Wanita - Maksimal Usia 28 Tahun - Minimal Pendidikan D3/S1 Semua Jurusan - Service Oriented - Amanah Job Desc: - Melakukan penjualan produk provider - Handling Complain **Salary**: Rp2,500,000 - Rp3,000,000 per month Ability to commute/relocate: - Surakarta: Reliably commute or planning to relocate before starting work...
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Customer Service
5 months ago
Surakarta, Indonesia Cindo Consulting Full timeCUSTOMER SERVICE - Wanita, usia maksimal 35 Th - Pendidikan SMA/K, D1, dan D3 - Disiplin, jujur, teliti dan bertanggung jawab - Sanggup bekerja keras dan bekerja dalam team - Berpenampilan Menarik, Komunikatif - Bisa mengoperasikan computer (Ms. Office dan internet) - Sudah vaksin ke 2 - Pas foto berwarna 4x6 (1 lembar) - Cantumkan kode lowongan “CS”...
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Customer Service
1 month ago
Surakarta, Indonesia Natural Digital Printing Full timeCustomer Service - Solo - Wanita, mínimal lulusan SMA/K - Boleh Fresh Graduate - Pengalaman kerja 1 tahun lebih baik - Mampu berkomunikasi dengan lancar - Mempunyai Jiwa Kepemimpinan - Siap bekerja keras - Bisa bekerja sama dengan tim
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Customer Service
5 months ago
Surakarta, Indonesia Spilla Jewelry Full time**JOB DESCRIPTION**: - Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Branch Surakarta)**: - Aktif melayani customer secara offline hingga dealdone dengan tetap mengedepankan pada service excellence - Melakukan input order dan laporan harian - Meng-handle complaint customer **KUALIFIKASI**: - Penempatan Spilla Jewelry **Solo...
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Customer Service
5 months ago
Surakarta, Indonesia Spilla Jewelry Full time**JOB DESCRIPTION**: - Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Branch Surakarta)**: - Aktif melayani customer secara offline hingga dealdone dengan tetap mengedepankan pada service excellence - Melakukan input order dan laporan harian - Meng-handle complaint customer **KUALIFIKASI**: - Penempatan Spilla Jewelry **Solo...
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Customer Service
5 months ago
Surakarta, Indonesia Spilla Jewelry Full time**JOB DESCRIPTION**: - Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Branch Surakarta)**: - Aktif melayani customer secara offline hingga dealdone dengan tetap mengedepankan pada service excellence - Melakukan input order dan laporan harian - Meng-handle complaint customer **KUALIFIKASI**: - Penempatan Spilla Jewelry **Solo...
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Customer Service
5 months ago
Surakarta, Indonesia Shopee Full timeDepartmentOperations- LevelEntry Level- LocationIndonesia - SoloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Customer Service English
4 days ago
Surakarta, Indonesia PT Accord Innovations Full time**Requirements**: - Bachelor’s degree in any discipline - Fresh graduates are welcome - Proficiency in English is essential - Previous experience in customer service is an advantage **Key Responsibilities**: - Ability to multi-task, prioritize, and manage time effectively. - Familiarity with hotel facilities, hotel products, attraction facilities, and...
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Customer Service
5 months ago
Surakarta, Indonesia PT Multi Bangun Abadi Full timePersyaratan Perempuan, max. 26 tahun D3 semua jurusan SMA/SMK dengan pengalaman kerja Customer Service Tinggi dan berat badan ideal Good looking Penampilan menarik & Komunikatif Bersedia memenuhi target penjualan Tanggung Jawab Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan...
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Customer Service Provider di Solo
5 months ago
Surakarta, Indonesia PT. Mitracomm Ekasarana Full timeKualifikasi: - Wanita - Tidak berhijab - Maksimal Usia 26 Tahun - Minimal Pendidikan D3/S1 Semua Jurusan - Service Oriented - Pengalaman 6 bln sebagai CS menjadi nilai plus - Berpenampilan Menarik Job Desc: - Menangani complain dari customer secara face to face - Mengidentifikasi, mengevaluasi complain customer - Menawarkan produk kepada...
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Customer Service Support Coordinator
4 months ago
Surakarta, Indonesia PT Binajasa Sumber Sarana Full timeGuide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including registration,...
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Admin / Customer Service Wedding & Souvenir
4 months ago
Surakarta, Indonesia CV Enzo Group Full timePosisi : CUSTOMER SERVICE Syarat: - Muslimah, mínimal S1 semua jurusan - Maksimal 24 tahun - Memiliki analisa bagus - Komunikatif dan ramah Jobdesk: - Melayani customer (Offline/ Online) - Rekap Order - Handle sosmed Enzogroup bergerak dibidang kreatif yaitu wedding invitation, souvenir, hampers dan hardbox Lokasi : Jl Tegalmade Sukoharjo Gmaps : CV...
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Customer Service
5 months ago
Surakarta, Indonesia Natural Digital Printing Full timeCUSTOMER SERVICE (Solo & Jakarta) - Wanita, mínimal lulusan SMA/K - Boleh Fresh Graduate - Pengalaman kerja 1 tahun lebih baik - Mampu berkomunikasi dengan lancar - Mempunyai Jiwa Kepemimpinan - Siap bekerja keras - Bisa bekerja sama dengan tim "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam...
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Customer Service Solo
5 months ago
Surakarta, Indonesia PT BFI Finance Indonesia Tbk Full timeMemberikan pelayanan terkait produk BFI kepada calon Customer Walk In Mampu memberikan solusi kepada Customer yang melakukan Complain di Kantor Menawarkan Produk BFI kepada calon customer walk in di kantor Wanita maksimal 27 tahun Berpenampilan menarik dan belum menikah Pendidikan terakhir mínimal D3/S1 semua jurusan Menguasai penggunaan dasar...
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Customer Service Wedding
5 months ago
Surakarta, Indonesia CV Enzo Group Full timePosisi : CUSTOMER SERVICE SOUVENIR Syarat: - Muslimah Minimal D3 Semua Jurusan - Maksimal 24 tahun - Komunikatif dan amanah - Mampu bekerja tim Jobdesk: - Dealing Customer (Offline/ Online) - Rekap Order - Handle Sosmed CV Enzo Group bergerak dibidang kreatif yaitu wedding invitation, souvenir, hampers dan hardbox Lokasi : Jl Tegalmade, Sukoharjo Gmaps...
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Service Manager
2 days ago
Surakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client, a nationwide F&B retail company, is seeking an experienced and dynamic Service Manager to lead and set up service and quality standards across their retail outlets. This role is pivotal in ensuring the highest levels of customer satisfaction and operational excellence. **Key Responsibilities**: - Develop and implement service standards and...