Application Support Specialist

3 weeks ago


Jakarta, Indonesia MITech Full time

Handle Production Issue, Preventive Maintenance System, Upgrade system version.
- Ensure proper documentation is maintained for all the projects & incidents.
- Handle customer's user requirement and investigation request independently
- Document support activities and maintain accurate records.
- Provide user training and create support documentation.
- Work with IT staff to ensure system security and data integrity.
- Perform root cause analysis for recurring issues.
- Contribute to continuous improvement initiatives.
- Experience with java programming / java spring boot include debugging skill
- Experience with IBM WAS, DB2, Apache Tomcat, PostgresQL, and Linux Redhat OS is a plus
- Fluent with business process and having good analytical skill.
- Good team player with the right customer attitude.
- Good communication in english both verbal & written.
- Full-Time Contract position available.


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