Beauty Counter Manager
2 months ago
Posisi **Beauty Counter Manager** bertanggung jawab atas pengelolaan harian operasional counter skincare, memastikan pelayanan pelanggan yang prima, serta memimpin tim beauty advisor.
**Tanggung Jawab Utama**:
**Kepemimpinan Tim**:
- Mengawasi, melatih, dan memberikan umpan balik kinerja kepada tim beauty advisor.
- Menetapkan target tim, memantau kinerja, dan memberikan coaching.
**Pengalaman Pelanggan**:
- Memberikan konsultasi perawatan kulit yang dipersonalisasi sesuai masalah kulit konsumen.
- Menangani pertanyaan atau masalah pelanggan.
**Pengelolaan Penjualan**:
- Mendorong penjualan dan memastikan tim mencapai target.
- Menganalisis umpan balik pelanggan untuk meningkatkan layanan.
**Manajemen Acara**:
- Merencanakan dan mengadakan acara di toko, seperti launching product dan workshop.
**Display & Inventory Management**:
- Menjaga display product yang menarik dan mengelola stok produk di toko
**Pelatihan & Pengembangan**:
- Melatih tim tentang produk, teknik penjualan, dan layanan pelanggan.
**Tugas Administratif**:
- Memelihara catatan kinerja staf dan feedback pelanggan.
- Mengelola jadwal staf dan memastikan toko rapi serta lengkap.
**Kualifikasi**:
- **Pendidikan**: Minimal D3 atau S1 di bidang Bisnis, Retail, atau terkait.
- **Pengalaman**:Minimal 3 tahun di manajemen retail/beauty, terutama skincare. Tidak menerima di luar bidang ini.**:
- **Kemampuan**: Kepemimpinan, komunikasi, layanan pelanggan, dan kemampuan mencapai target.
- Antusias, proaktif, berorientasi pada pelanggan, dan mampu beradaptasi.
Jenis Pekerjaan: Penuh Waktu
Lokasi Kerja: Tatap muka
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