Product Specialist

1 day ago

Jakarta, Indonesia Alterra Full time

**Area of Responsibility**

**1. Product Strategy and Roadmap**
- Define the product roadmap to guide the team and the product to be successful in the market.
- Has responsibilities to manage from concept, to design, testing, and release to ensure a healthy product life cycle.
- Deliver PRDs with prioritized features and corresponding justification to help the team deliver the product at the right time to the market.
- Define the product value proposition that a company uses to summarize why customers should buy the product/services.

**2. Excellent in initiative Prioritization**
- Has responsibilities to calculate Cost of Delay on one project in order to get higher Product value as fast as possible.
- Prioritize Epic/theme using CD3 framework and communicating with Stakeholders to get buy-in from all Stakeholders.
- Periodically communicating the list of Product backlog priority to manage Stakeholders and Customer expectations.
- Write user stories that are easy to understand by the respective audience and communicate with Software engineers in order to meet the release schedule.

**3. Release Management**
- Periodically delivered value to the customers by releasing product/epic/theme
- Write a release note summary and introduce it to the rest of the department to ensure every stakeholder is well informed and take the action accordingly.

**4. Understand the customers and market**
- Customer Persona mapping, and utilizing human-centered design methods to understand and meet customer expectations.
- Conduct user research including user interviews, user visits, and FGD in order to understand customer needs.
- Periodically asking for customer feedback and customer satisfaction to manage customer expectations, stickiness, and improving the product.

**5. Understand the ERP data flow and business processes**
- Knowledge of business functions (e.g. accounting and hr), preferably with financial accounting ability (e.g. journals, setting up chart of accounts, etc).
- Knowledge of the importance of the integrated nature of business processes and data flow across business functions..
- Ability to map organizational business processes with those into an ERP system.

**Requirements**:

- Bachelors’ degree (MBA preferred)
- 1-2 year experience in product development/project management especially in technology or related areas
- Examples and at least one sample of an effective document delivered in the past, eg: PRD.
- Experience with human-centered design methodology, with some work experience working in interdisciplinary design teams.
- Experience in user research and produce actionable insight.
- Minimum 2 years of working experience as an ERP Implementation, Technical or Functional specialist
- Experienced in the design and development of ERP or accounting systems.
- Having experience in managing the Agile team is more loveable.
- Proven ability to influence cross-functional teams without formal authority
- Excellent written and verbal communication
- Excellent teamwork skills
- Having knowledge in technology and business, as well as product development, strategic planning, and market research
- Passionate to solve customers problem and tying with business goals

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