Telesales Executive

7 days ago


Jakarta, Indonesia HashMicro Pte Ltd Full time

**Jakarta, Indonesia**:
**Responsibilities**:Convert enquiries to active leads by generating meetings
-Strategize and execute on how to maximize number of meetings from leads generated
-Manage large amounts of incoming phone calls
-Generate sales leads
-Identify and assess customers’ needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Meet personal/customer service team sales targets and call handling quotas
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers

**Qualifications**:Proven customer support experience or experience as a Client Service Representative in B2B (Business to Business) field
- Track record of over-achieving quota
-Strong phone contact handling skills and active listening
-Familiarity with CRM systems and practices
-Customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-Ability to multi-task, prioritize, and manage time effectively
-High school / diploma / Baschelor

**Benefits**:**Competitive salary**,
- ** **based on result-oriented personal performance review
- **Significant career growth opportunities**, based on personal performance review every 9 months


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