Underwriting Manager

7 months ago


Jakarta, Indonesia Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

**The Opportunity**

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Underwriting Manager with the resources to solve critical problems for the future of our business, which is why we need you.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with**:

- University degree from reputable university
- Minimum 5 years in insurance company
- Minimum 3 years in Underwriting
- Fluent in English both oral and written.
- Negotiating skills
- Highly developed communication & relationship skills

**Nice to Haves**:

- Ability to build and manage relationships with the key internal stakeholders

**On the job you will**:
1. Monitor, review and evaluate service standard, TAT (Turn Around Time), productivity in, Underwriting Department.

2. Maintain relationship with, including and not limited to Regional Underwriting and Claim, Distribution Channels, Reinsurance Partners regarding Underwriting case.

3. Involve in giving support, analysis and concern to perspective of Underwriting issue regarding new product, campaign.

4. Maintain and review for purposes of improvement any Standard Operational Procedure (SOP), SLAs, TATs

5. Involve in giving support to seek approval from Regional Underwriting and Claim, Regional Underwriting and Claim Risk regarding new product, campaign

6. Monitor and review over retention report to Regional Office

7. Monitor pending and backlog cases

**Our commitment to you**
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

**Manulife is an Equal Opportunity Employer


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